Permit Technician
Town of Marana•Ed Honea Marana Municipal Complex, AZ
•Onsite
About The Position
The Town of Marana is seeking a Permit Technician to work in the Development Services Department. This is a full-time position and an exciting opportunity for someone interested in collaborating with a team, assisting the public, and community. This position is critical to the day-to-day operations. The ideal candidate will process and distribute submittals for plan review and will track project information. Must be able to work constructively and collaboratively. The Town offers a competitive benefits package.
Requirements
- High school diploma or GED equivalency plus six months of additional education or training
- Over one year of customer service experience in a professional office environment or related field
- An equivalent combination of education and relevant experience that provides the desired knowledge, skills & abilities to successfully perform essential functions may be considered.
- ICC Permit Technician Certification or must obtain within one year of employment
- Ability to pass the Town of Marana background check
Nice To Haves
- ICC Permit Technician Certification
- Experience with permitting software
- Experience with Bluebeam Revu
Responsibilities
- Coordinates the intake and distribution of submittal documents; processes the workflow of applications and supporting materials.
- Provides customers with information including submittal requirements, fees, process and status.
- Corresponds and coordinates information with various professional disciplines, homeowners, contractors, Town Staff and outside agencies using various methods.
- Provide quality customer service through answering phones, responding to emails and in person counter interactions.
- Processes electronic submittals and approvals; provides guidance to customers on how to utilize the electronic services.
- Assists with scheduling inspections and providing office support to field inspectors.
- Responds to public records requests and assists with records retention for the department.
- Monitors and maintains application data, electronic and paper files.
- Monitors application status and ensures review deadlines are met.
- Communicates clearly and effectively in both written and verbal forms.
Benefits
- competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
