Permit Technician

Teller County Government • Woodland Park, CO

18h • Onsite

About The Position

Teller County's Community Development Department in Woodland Park is seeking a Permit Technician who will be responsible for building permit administration and administrative support to Planning, Road & Bridges and Environmental Health Departments.

Requirements

• High school diploma or equivalent
• Two (2) years directly working with the public or two (2) years general office experience strongly preferred
• Any acceptable combination of education, training and experience that provides the listed knowledge, skills and abilities may be substituted.
• Knowledge of principles and processes for providing excellent customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Knowledge of various computer software programs, data bases and general office equipment.
• Skilled in providing excellent customer service
• Skilled in organization and time management
• Skilled in attention to detail to ensure accuracy of work performed
• Skilled in multi-tasking
• Skilled in handling heavy phone volume
• Skilled in working in an environment with frequent interruptions.
• Ability to communicate in writing and verbally with a variety of audiences in a clear, concise and organized manner to effectively convey information
• Ability to maintain confidentiality
• Ability to establish and maintain effective and professional working relationships with co-workers, other county departments, representatives of other agencies and organizations, and the public
• Ability to maintain working knowledge of applicable Colorado State Statutes and local regulations.
• Must be able to write and read
• Able to hear, see and speak.
• This position requires light physical exertion and the normal range of motion, dexterity, and vision.
• Must be able to lift and carry 20 pounds
• Must be able to sit for long periods of time
• Ability to drive a car.
• Possession of and ability to maintain a valid Colorado driver’s license.

Nice To Haves

• Two (2) years directly working with the public or two (2) years general office experience strongly preferred

Responsibilities

• Serve as the first point of contact in person and via phone for customer service on construction and environmental projects.
• Provides information and assistance to customers regarding permits, contractor licensing, permit fees, codes, requirements and regulations.
• Review permit applications for completeness.
• Input data daily to ensure proper records of changes.
• Track/update permit process including coordinating segments in which other Departments/Offices are involved.
• Perform administrative tasks such as preparing correspondence, answering telephones, copying, emailing, collecting fees, record keeping, file maintenance, and preparing packets for board meetings and hearings.
• Receive and forward code enforcement issues to the appropriate personnel.
• Track the progress of permits, applications, and inspections electronically.
• Enters inspection requests in the electronic system and follows up with customers.
• Complete notifications to customers on all aspects of status/progress of projects as related to the Community Development Department.
• Process bank deposits for the Community Development Department.
• Accepts payments, issues receipts, and maintains records of transactions.
• Monitor active contractor licenses, issues licenses, ensures proper insurance policies are in place for contractors prior to issuing licenses, monitors licenses under revocation/suspension, and forwards complaints about contractors to Board of Review Secretary.
• Serve as liaison with customers, inspectors and governmental officials as necessary.

Benefits

• Two Meritain Aetna health plans to choose from –the County pays 50% to 100% of the premium depending on the plan you choose
• HSA plan – the County contributes $1,250 for employee only and $2,500 for employee plus one or more dependents
• Telehealth/Teledoc options – access quality healthcare from the comfort of your home, during your lunch break or while traveling
• Dental, Vision and Prescription drug coverage
• Basic and voluntary life coverage
• 401a retirement plan – employees contribute 4% and the County matches 8%. You are fully vested in five years.
• 457b deferred comp plans – both pre- and post-tax options available
• Paid vacation, sick, 12 holidays, 1 floating holiday
• Aflac
• wellness programs
• EAP
• education assistance
• employee discounts
• uniform allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED