PERMIT TECHNICIAN

City of Amarillo • Amarillo, TX

19h • $14 - $19 • Onsite

About The Position

Under the general supervision of senior department staff, this position provides customer service at the permit counter, accepts and reviews applications, reviews permits, calculates fees, issues over-the-counter permits, and provides procedural and policy information to the public.

Requirements

• Requires a High School Diploma or equivalent
• A minimum of one year of clerical experience.
• Must be able to obtain the ICC Permit Technician Certification within one year of employment.
• Must score high on numerical and alphabetical sequencing tests.

Nice To Haves

• Bilingual in Spanish preferred.
• Ability to type, 30 wpm is preferred.
• Ability to operate highly technical computer applications, such as Microsoft Office applications, Microsoft Teams and other proprietary applications.
• Skilled in effectively communicating both verbally and in writing with the general public, contractors and City employees.
• Ability to establish and maintain an effective working relationship with co-workers and the general public.
• Ability to multitask.

Responsibilities

• Provides quick, friendly customer service by answering citizen and customer inquiries, in person and over the phone and email.
• Explains complex laws, codes, regulations, and ordinances.
• Communicates effectively to developers, engineers, architects, property owners and others.
• Reads and interprets maps, plans, and specifications.
• Prepares clear and concise reports, correspondence, and other written materials.
• Enters data from work orders.
• Issues permits, request refunds for cash bonds and permits.
• Maintains accurate records and files.
• Organizes and prioritizes work and meeting critical deadlines.
• Uses tact, initiative, and independent judgment within established procedural guidelines.
• Establishes and maintains effective working relationships with those contacted in the course of the work.
• Accepts, receives and collects payments.
• Performs other job-related duties as assigned.

Benefits

• The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law.
• The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis.
• We are committed to providing the highest quality services to our community, and we believe that starts with our team.
• As a city, we are dedicated to supporting our employees and providing opportunities for growth and development.
• Our mission is to create a safe, prosperous, and thriving community, and we know that starts with attracting and retaining the best talent.
• We are proud of our city and the work we do, and we are excited to welcome you to explore career opportunities with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED