Permit Technician

City of Reynoldsburg•Reynoldsburg, OH

18h•Onsite

About The Position

Under the direction of the Chief Building Official, this position serves as the first point of contact for walk-in and phone customers of the Building Department. The Permit Technician answers general questions about the processes and services provided by the department, including permit applications for commercial, residential, miscellaneous signs, temporary use, and projects within the City of Reynoldsburg. This role involves reviewing applications for completeness, recording receipts, and forwarding them to the appropriate division for review. The technician also provides fee information, processes fee collections, and reviews construction plans to ensure compliance with city ordinances. They coordinate the permit process with outside agencies, serve as a file manager for trade licenses, insurance, and bonds, and maintain files for certificates of occupancy, vendor information, and health inspections. Additionally, the position performs records research, prepares records retention schedules, inputs data for reports, and handles various administrative tasks such as mail sorting and answering telephones. Staying informed about relevant developments and procedures, participating in staff development, and adhering to job safety requirements are also key aspects of this role.

Requirements

High school diploma or GED or equivalent.
Two (2) years experience or training in administrative work preferably in a building department or any combination of education, training and experience that demonstrates the ability to perform office practices and procedures; or equivalent combination of training and experience.
Knowledge of office practices & procedures.
Knowledge of human relations.
Knowledge of City zoning & planning ordinances.
Knowledge of English & grammar.
Skill in general computer operation (Microsoft office).
Skill in operating office equipment (personal computer, fax, copier, scanner).
Ability to maintain a pleasant, courteous, professional demeanor.
Ability to establish and maintain effective working relationship with the general public, other personnel and city officials.
Ability to communicate effectively by telephone, email and in person.
Ability to meet deadlines and multi-task under pressure.
Ability to answer routine inquiries from the public.
Ability to resolve complaints from angry citizens and government officials.
Ability to interpret variety of instructions in written, oral, picture or schedule form.
Ability to add, subtract, multiply & divide whole numbers.
Ability to comprehend & record figures accurately.
Ability to copy material accurately & recognize grammatical & spelling errors.
Ability to maintain accurate records.
Ability to screen mail.
Ability to prepare meaningful, concise & accurate reports.
Ability to sort item categories according to established methods.
Ability to gather, collate, & classify information about data, people or things.
Ability to organize, prioritize and carry out office work with minimal supervision.

Nice To Haves

Associates degree in public or business administration or related field.

Responsibilities

Serves as first point of contact for walk-in and phone customers of the building department.
Answers general questions for processes and services provided by Building Department to include permit applications for commercial, residential, miscellaneous signs, temporary use, and projects in the City of Reynoldsburg.
Reviews for completeness, records receipts and forwards to appropriate division for review.
Provides fee information and project numbers for fee collections.
Reviews, reads and understands construction plans to ensure all city ordinances are followed.
Processes all permits after the completion of plan review; may process over the counter permits.
Coordinates permit process with outside agencies to ensure all permit requirements are met.
Serves as file manager for electrical plumbing irrigators and mechanical trade licenses, insurance and bonds.
Maintains files for all permit certificates of occupancy, vendor, health inspections and other documents issued or approved the building department.
Performs records research to document project history compliance.
Prepares records retention & disposal schedules.
Inputs data into city computer software for monthly/yearly report preparation for review.
Receives, opens, sorts & distributes mail to appropriate people.
Answers telephone & screens calls.
Remains informed of current developments and procedures pertinent to duties.
Participates in staff development activities and attends staff meetings.
Meets all job safety requirements and all applicable OSHA safety standards that pertain to essential functions.
Demonstrates regular and predictable attendance.
Performs other related duties as assigned.