Permit Technician

Lake Havasu CityLake Havasu City, AZ
Onsite

About The Position

Join our Community Development team and help residents, contractors, and businesses bring great projects to life in one of Arizona’s most beautiful cities! As a Permit Technician, you’ll be the friendly expert guiding customers through permits, applications, inspections, and city processes — all while keeping things running smoothly behind the scenes.

Requirements

  • High School Diploma or GED
  • 3-5 years' experience in customer service, permit issuance, administrative and clerical work, or equivalent combination of education and experience.
  • Possession of Permit Technician certification issued by the International Code Council (ICC) at hire.
  • Commissioned as a Notary Public in the State of Arizona based on department need.
  • Must meet and maintain all training and education requirements for the position.
  • Valid Driver's License of the appropriate class.
  • Candidate that does not possess the required certifications at the time of hire, will be considered a probationary trainee until certifications are obtained with a maximum of one (1) year.

Nice To Haves

  • Customer service experience in the construction industry as it relates to the building permit process.
  • Superior time management, organizational, and verbal and written communication skills.
  • Dependable and flexible, with the ability to multitask.

Responsibilities

  • Assist customers at the front counter, by phone, and online
  • Process permit applications and construction documents
  • Coordinate inspections and route plans for review
  • Maintain records and permit tracking systems
  • Help contractors and residents understand permit requirements
  • Work closely with planners, inspectors, and engineers

Benefits

  • Employer provided Medical/Rx (EPO or HSP)
  • Dental/Vision
  • Wellness Program
  • Employee Assistance Program
  • Flexible Spending Account/Health Savings Account
  • Employer Provided Basic Life Insurance
  • Optional Additional Life Insurance
  • Optional Insurance-Critical Illness, Hospitalization, Indemnity
  • 11 Paid Holidays Annually
  • Bereavement Leave
  • Paid Vacation
  • Short Term Disability
  • Long Term Disability
  • Opportunities for advancement
  • Arizona State Retirement System (ASRS)
  • Optional Deferred Compensation
  • Tuition Reimbursement
  • Service Awards
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