Permit Technician

Jefferson County CO • Golden, CO

5d • $25 - $37 • Hybrid

About The Position

JOB DESCRIPTION SUMMARY: Under supervision of the Permit Technician Supervisor, the Permit Technician is responsible for performing technical and administrative support related to processing of building and other development-related permits for the Building Safety Division. This position serves as the primary point of contact for the public, contractors and design professionals, ensuring that permit applications are complete, accurate and processed in accordance with applicable building codes, supplements and procedures. About the Building Safety Division: The Building Safety Division works hard to provide Jefferson County citizens, contractors, engineers and architects customer service in the field of building permits, plan review and inspections. This is a great opportunity for someone looking to build their knowledge in this industry, network with internal and external customers, all while receiving the support of a knowledgeable team willing to provide guidance and assistance . The Ideal Candidate: The ideal candidate thrives in a front-facing, client-focused environment and provides clerical and general customer service support. This individual will have a construction or development background with a basic understanding of the permitting process and the ability to guide and advise customers about the various stages of the process. The successful candidate handles sensitive and confidential information and situations, demonstrating poise, tact and diplomacy with a positive attitude and nonjudgmental manner. This person must be innovative, dependable and relentlessly detail-oriented . The candidate must also have the proven ability to quickly move between diverse tasks with ease, and must thrive in a deadline-driven, professional environment. SCHEDULE: This position operates on our four-day work week (Monday-Thursday). This position is hybrid, with remote work and in-office work as needed once a training period has been completed . COMPENSATION: Total Base Pay Range: 24.56 - 30.70 - 36.84 USD Hourly Compensation will be determined based on education, experience and skills. BENEFITS: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental, and vision insurance; paid time off and holidays, including a starting bank of 40 hours of PTO for new hires ; retirement matching; wellness programs; tuition reimbursement; flexible schedules; remote work options; and more. For more information, click here for our Total Rewards summary .

Requirements

• Experience: 1 year of work-related experience in an administrative or customer facing role.
• Education: High School Diploma or GED
• License/Certifications: ICC Permit Technician certification or the ability to obtain within 12 months of hire.
• Note: An equivalent combination of education and experience is acceptable.

Nice To Haves

• Background in construction or development and working knowledge of permit process
• High attention to detail when proofreading/correcting written reports
• Establish rapport and interact professionally in order to maintain and foster harmonious working relationships with all stakeholders
• Ability to exercise good judgment, flexibility, and creativity in response to changing situations and needs
• Excellent written and verbal communication
• Data stewardship of regulatory requirements and industry best practices
• Working knowledge of MS Office Suite
• Detail-oriented and consistent
• Ability to work independently and as part of a team with professionalism and integrity

Responsibilities

• Customer Service & Public Assistance Receive and respond to inquiries by phone, email, and in person
• Assisting customers at front counter with applications, payments, and general inquiries.
• Providing information to contractors, homeowners, and the public regarding building codes, permitting processes, and inspection procedures.
• Permit Application and document Processing Reviewing, evaluating and approving permit applications and submitt e d documents for completeness and compliance.
• Preparing and issuing building, electrical, mechanical and plumbing permits and certificates of occupancy .
• Determine appropriate permit types and fees for building, re-roofing/siding, mechanical, plumbing and electrical permits .
• Records & Data Management Enter data and prepare a variety of records and reports.
• Maintain statistical and financial reports involving plans reviewed, permits issued, inspections performed, valuations, refunds and all related data.
• Maintaining and organizing physical and electronic filing systems, including scanning and retrieval of documents.
• Financial Transactions & Reporting Receive payments for building permits, sub-permits, re-inspection fees, and miscellaneous tasks at the front counter or by fax or mail.
• Process payments and maintain related records .
• Deposit monies and prepare balance reports for funds received and post amount to Treasurer's Office daily.
• Complete and submit Census Bureau reports to appropriate agencies .
• Administrative & Technical Support Using Microsoft Office and permitting software for research, data entry, reporting and communication.
• Prepare correspondence, reports, and forms with accuracy and attention to detail.
• Perform a variety of technical and administrative duties using data-entry and file maintenance programs .
• Maintain a supply of office supplies, forms and other administrative materials .
• Ensure adherence to division policy and procedures.
• Code Research & Compliance Support Research issues related to building codes, permits and inspections.
• Supporting inspectors and plans examiners by providing relevant information and documentation.
• Assisting with interpretation and application of codes under the direction of supervisory staff.
• Other duties and responsibilities as assigned.

Benefits

• medical, dental, and vision insurance
• paid time off and holidays, including a starting bank of 40 hours of PTO for new hires
• retirement matching
• wellness programs
• tuition reimbursement
• flexible schedules
• remote work options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees