Permit Technician

City of Rialto•Rialto, CA

20h•Onsite

About The Position

This job posting is for a Permit Technician position. The role involves performing a variety of technical clerical tasks to support the processing of building permits for commercial and residential projects. Responsibilities include providing complex and specialized office support, informing the public about building permit operations and activities, and maintaining program information, files, and records. This is a full journey-level position where employees perform the full range of duties with occasional instruction on new or unusual situations.

Requirements

One year of administrative or technical program support experience.
High school diploma or equivalent.
Knowledge of operations, services, and activities of the Building Department.
Knowledge of methods and techniques for calculating fees for services.
Knowledge of rules, regulations, policies, and procedures in assigned programs.
Knowledge of principles of business letter writing.
Knowledge of mathematical calculations.
Knowledge of principles of filing and record keeping.
Knowledge of proper English usage, spelling, punctuation, and grammar.
Knowledge of modern office equipment, including computers and supporting word processing and spreadsheet software applications.
Knowledge of pertinent Federal, State, and local laws, codes, and regulations.
Ability to perform a variety of complex or specialized office duties in the Building Department.
Ability to type at a speed necessary for successful job completion if assigned.
Ability to prepare business letters and memoranda.
Ability to explain policies and procedures involving various permits.
Ability to perform mathematical calculations.
Ability to maintain a variety of files and records.
Ability to review and process documents.
Ability to operate office equipment, including computers and supporting word processing and spreadsheet applications.
Ability to interpret and explain City policies and procedures.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to establish and maintain effective working relationships with those contacted in the course of work.
Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities.
Possession of a State of California driver license.

Responsibilities

Issues permits based on type of plans submitted.
Accepts plans and prepares them for the plan check process.
Maintains a log book for all plan check submittals.
Processes Certificate of Occupancy permits for businesses.
Researches and assembles information from various sources for reports and forms.
Provides information to the public regarding permits, requiring judgment and explanation of program rules, policies, and procedures.
Answers the telephone, responds to questions, and refers callers to appropriate City staff.
Takes detailed and accurate messages.
Responds to public inquiries.
Provides cashiering services for the department, processing payments for Building, Planning, and Engineering Divisions.
Processes inspection requests via phone or over the counter.
Files documents and plans.
Copies forms, enters and retrieves data, and updates data as necessary.
Maintains hand-out forms and orders supplies.
May accept payments for services or fees.
Balances related ledgers.
Refers checks that do not clear to appropriate staff or agency.