Permit Technician
About The Position
Under general supervision, the Permit Technician assists citizens, contractors, and developers with navigating the planning, building, fire, and engineering permitting process by collecting, reviewing, and filing paperwork and responding to inquiries. Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Essential duties and responsibilities may include, but are not limited to, the following: Provides technical assistance to users by explaining procedures and processes required to comply with City requirements and applicable codes, ordinances, and regulations. Accepts various permit applications to include residential and commercial building, land use, engineering, commercial tenant improvements, and fire permits; reviews paperwork for completeness and required content using established checklists; communicates with applicants to obtain missing information as needed. Prepares and disseminates various documents and correspondence related to the permitting process and applications. Responds to public records requests; refers citizen inquiries to the appropriate department or agency within the City, County, or State as appropriate. Provides clerical support to Boards, Committee, and Developer groups as required. Works with other Department staff to ensure proper records management. Performs related duties as assigned.
Requirements
- High school diploma or GED equivalent AND two (2) years of customer service experience, preferably in a construction related environment; OR an equivalent combination of education, training, and experience.
- Knowledge of Applicable local, State, and Federal laws, codes, regulations, and ordinances.
- Knowledge of General office policies, procedures, and equipment.
- Knowledge of Customer service principles, practices, and etiquette.
- Knowledge of Records maintenance and retention policies and procedures.
- Knowledge of Basic permitting processes and requirements.
- Knowledge of General clerical and bookkeeping practices.
- Skill in Reading and accurately interpreting site plans and building plans.
- Skill in Completing mathematic calculations.
- Skill in Maintaining accurate records and filing systems.
- Skill in Interacting tactfully and professionally with City staff, outside agencies, and the public.
- Skill in Organizing and prioritizing tasks to meet deadlines.
- Skill in Completing multiple tasks simultaneously.
- Skill in Typing and entering data with speed and accuracy.
- Skill in Preparing clear and concise communications, reports, and technical documents.
- Skill in Analyzing complex issues and implementing appropriate responses.
- Skill in Establishing and maintaining cooperative working relationships.
- Skill in Communicating effectively verbally and in writing.
Nice To Haves
- Must obtain an International Code Council (ICC) issued Permit Technician certification within one (1) year of hire.
Responsibilities
- Provides technical assistance to users by explaining procedures and processes required to comply with City requirements and applicable codes, ordinances, and regulations.
- Accepts various permit applications to include residential and commercial building, land use, engineering, commercial tenant improvements, and fire permits; reviews paperwork for completeness and required content using established checklists; communicates with applicants to obtain missing information as needed.
- Prepares and disseminates various documents and correspondence related to the permitting process and applications.
- Responds to public records requests; refers citizen inquiries to the appropriate department or agency within the City, County, or State as appropriate.
- Provides clerical support to Boards, Committee, and Developer groups as required.
- Works with other Department staff to ensure proper records management.
- Performs related duties as assigned.
Benefits
- Medical, Dental and Vision Insurances
- Life Insurance policy
- Employee Assistance Program
- Department of Retirement Systems Retirement Plan
- Paid vacation, holidays and sick leave
- Gym Membership reimbursement
- Deferred Compensation (voluntary)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
