Permit Technician

Leon County Government • DSEM - 435 N. Macomb St. Tallahassee, FL

1d • Onsite

About The Position

This is responsible technical and clerical work reviewing permit applications, issuing permits, and collecting fees. The position involves reviewing building, environmental management, driveway connection, and submittal applications for completeness. It also includes providing initial consultation with homeowners and contractors, determining review types for various applications, checking submitted documentation like flood letters and soil tests, and reviewing site plans and building plans for compliance with County Code. The role calculates and collects fees, initiates permit activities in an electronic tracking system, and monitors permit status. Additionally, it involves issuing permits by compiling packages, entering data, confirming fees, and advising customers on legal requirements. The position answers general and technical questions from the public and contractors, maintains permit files, and coordinates with various county departments and health units. Customer service activities include answering inquiries, routing questions, providing forms, and informing clients of procedural changes. The role also serves as backup for telephone duties and assists with inspection scheduling.

Requirements

• Requires a high school diploma or an equivalent with two years of responsible administrative and/or clerical experience involving public contact, preferable in a construction industry related area; or an equivalent combination of training and experience.
• All Leon County employees (regular full-time and part-time, OPS, and PRN) are required to work before, during and after a Declared Local State of Emergency (DLSOE). Participation is considered a condition of employment.
• Knowledge of building and environmental permitting process.
• Knowledge of Environmental Health septic tank permits process.
• Knowledge of building construction and land development procedures.
• Skills in computers and applications in a local network environment.
• Skills in customer service and client assistance including interpersonal communication.
• Ability to deal with irate clients.
• Ability to deal with complex and inter-related permitting and regulatory issues relating to land development.
• Ability to effectively explain the permitting process and to assist clients with the process.
• Ability to effectively organize, prioritize, understand and meet deadlines.

Nice To Haves

• Preferable in a construction industry related area

Responsibilities

• Responsible for permit intake.
• Reviews building, environmental management, driveway connection and submittal applications for completeness.
• Provides initial consultation with homeowners and new contractors to explain the sequence of the permitting process.
• Determines types of review for combo/building and environmental applications for site built homes, flood letters, soil test, energy form, et cetera.
• Checks submitted flood letters to determine if property is in a flood zone and ensures that proper documentation is submitted in accordance with County Code if property is identified as such.
• Reviews soil tests for pipe clay and special foundation requirements.
• Checks site plans for limits on clearing, setbacks, dimensions of the property, et cetera.
• Ensures approved sewage disposal system is provided.
• Checks building plans to make sure they are complete and include: elevations, foundation, electrical, plumbing, wall sections and mechanical plans.
• Ensures that the information for the environmental section of the building application is complete and corresponds with features shown on site plan.
• Reviews environmental projects for appropriate concurrency/project status along with owner's affidavits, check lists, narratives, properly sealed sets of plans with proper signatures, correct property tax identification numbers.
• Calculates and collects fees.
• Initiates permit activities in the electronic permit tracking system and determines appropriate staff to receive permit package and routes accordingly.
• Establishes type of mobile home permit required by reviewing permit application information to determine if permit is for mobile home replacement.
• Initiates, processes, and approves quick turn permits that are approved.
• Identifies whether demolition permits are in a historic preservation area.
• Monitors permit status through quality control reports and report status of permits in system.
• Responsible for issuing permits.
• Compiles the permit package with the proper documentation, enters the required building and environmental data into PETS.
• Confirms fees, call clients and schedules appointments.
• Advises customer(s) during visit of legal requirements concerning posting And security of permits and other documents on the job site.
• Answers general and technical questions from the public as well as from building construction contracts regarding the building and environmental permitting processes including policies and procedures.
• Responds to telephone calls.
• Provides the status of permits under review.
• Conducts quality assurance check of permitting status in electronic permit tracking system to ensure all permitting routes have been completed and statuses updated before issuing an approved permit.
• Maintains active building, environmental, driveway connection and septic system permit application files, records, and other related documents.
• Coordinates with Leon County Health Unit of the State Health Department, Building Inspection, Environmental Review, and Development Services, to ensure all completed application documentation is forwarded to the proper files after making appropriate quality checks.
• Files all applications and related materials in a comprehensive filing system for easy retrieval.
• Performs customer service activities.
• Answers general and technical inquiry questions regarding the permit process and requirements.
• Routes other questions to the appropriate department staff.
• Provides appropriate permit forms to applicants.
• Ensures forms are available for distribution.
• Informs clients of pending changes in permit procedures, requirements, and fees.
• Performs other related duties and support activities.
• Serves as back up on telephone.
• Collects fees for services provided.
• Provides backup to building inspection to ensure inspection reports left on the IVRS are scheduled.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED