Permit Technician

City of Reynoldsburg • Reynoldsburg, OH

4d

About The Position

Under the direction of the Lead Permit Technician, this role serves as the first point of contact for walk-in and phone customers of the Building Department. The Permit Technician answers general questions about processes and services provided by the department, including permit applications for various project types. This position is responsible for reviewing applications for completeness, recording receipts, and forwarding them to the appropriate division for review. The role also involves providing fee information, processing permit fees, and reviewing construction plans to ensure compliance with city ordinances. Additionally, the Permit Technician coordinates the permit process with outside agencies, serves as a file manager for trade licenses, insurance, and bonds, and maintains files for certificates of occupancy, vendor information, health inspections, and other building department documents. The position also includes performing records research, preparing records retention schedules, inputting data for reports, and handling general administrative tasks such as mail distribution and answering telephones. Staying informed about relevant developments, participating in staff development, and adhering to job safety requirements are also key aspects of this role.

Requirements

• High school diploma or GED or equivalent
• Two (2) years experience or training in administrative work preferably in a building department or any combination of education, training and experience that demonstrates the ability to perform office practices and procedures; or equivalent combination of training and experience
• General computer operation (Microsoft office)
• Office equipment (personal computer, fax, copier, scanner)
• Maintain a pleasant, courteous, professional demeanor
• Establish and maintain effective working relationship with the general public, other personnel and city officials
• Communicate effective by telephone, email and in person
• Meet deadlines and multi task under pressure
• Answer routine inquiries from the public
• Resolve complaints from angry citizens and government officials
• Interpret variety of instructions in written, oral, picture or schedule form
• Add, subtract, multiply & divide whole numbers
• Comprehend & record figures accurately
• Copy material accurately & recognize grammatical & spelling errors
• Maintain accurate records
• Screen mail
• Prepare meaningful, concise & accurate reports
• Sort item categories according to established methods
• Gather, collate, & classify information about data, people or things
• Organize, prioritize and carry out office work with minimal supervision

Nice To Haves

• Associates degree in public or business administration or related field

Responsibilities

• Serves as first point of contact for walk-in and phone customers of the building department
• Answers general questions for processes and services provided by Building Department to include permit applications for commercial, residential, miscellaneous signs, temporary use, and projects in the City of Reynoldsburg
• Reviews for completeness, records receipts and forwards to appropriate division for review
• Provides fee information and project numbers for fee collections
• Reviews, reads and understands construction plans to ensure all city ordinances are followed
• Processes all permits after the completion of plan review; may process over the counter permits
• Coordinates permit process with outside agencies to ensure all permit requirements are met
• Serves as file manager for electrical plumbing irrigators and mechanical trade licenses, insurance and bonds
• Maintains files for all permit certificates of occupancy, vendor, health inspections and other documents issued or approved the building department
• Performs records research to document project history compliance
• Prepares records retention & disposal schedules
• Inputs data into city computer software for monthly/yearly report preparation for review
• Receives, opens, sorts & distributes mail to appropriate people
• Answers telephone & screens calls
• Remains informed of current developments and procedures pertinent to duties
• Participates in staff development activities and attends staff meetings
• Meets all job safety requirements and all applicable OSHA safety standards that pertain to essential functions
• Performs other related duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED