Permit Technician (Administrative Asst)
About The Position
The Permit Technician (Administrative Asst) position is within the Community Development department. This role involves greeting customers, answering phones, and providing excellent customer service. Key responsibilities include issuing and processing various permits (building, land disturbing, zoning), processing Certificates of Occupancy, coordinating inspections, handling daily deposits, managing mail, providing Notary services, and assisting with permit data for the Real Estate Office. The position also requires obtaining certification as a permit technician within 18 months of employment and coordinating office staffing.
Requirements
- Obtain certification as permit technician from Virginia Department of Housing and Community Development within 18 months of employment
Responsibilities
- Greet customers and assist them or direct them to appropriate staff
- Answer incoming telephone calls; assist the caller or direct the call to appropriate staff
- Provide excellent customer service to internal and external customers
- Issue/process building, land disturbing and zoning permits as appropriate
- Process Certificates of Occupancy within 5 workdays of final inspection approval or as directed by department management staff
- Process requests for inspections and coordinate with inspections staff as needed
- Prepare and deliver daily deposits to the Treasurer’s Office for processing
- Retrieve and distribute incoming mail and process the outgoing mail each day, or ensure that another staff person will do so
- Provide Notary services to the public and staff
- Coordinate with other office staff to ensure the office is staffed during lunch, meetings, or absences
- Assist the Real Estate Office with permit data
- Other office duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
