Permit Services Technician

City of Ventura•Ventura, CA

9d•Onsite

About The Position

The City of Ventura is seeking a motivated Permit Services Technician to join our Community Development Department. Under general supervision, this position performs technical duties related to the issuance of building and construction permits, including processing plans, issuing permits, and maintaining records. The Permit Services Technician also serves as the initial point of contact and resource for customers regarding applications, permitting processes, requirements, and associated fees.

Requirements

Permit Services Technician I: A combination of experience and training equivalent to completion of high school and one year of experience explaining codes and/or issuing building permits and one year of experience interacting with and/or providing information to the public are required.
Permit Services Technician II: In addition to the above, additional course work or training in construction technology or plan checking and 18 months of progressively responsible experience comparable to that of a Permit Services Technician I with the City of Ventura.
Depending on assignment, possession of a valid California Class C driver license may be required.

Nice To Haves

Additional course work or training in records management, construction technology and computer usage and experience explaining codes and issuing permits at a public counter is highly desirable
Permit Services Technician II: Possession of an International Code Council (ICC) Permit Technician certification (or equivalent) is highly desirable.

Responsibilities

Processes building and construction permits efficiently, ensuring required approvals are obtained, fees are calculated accurately, and payments are processed.
Provides customer service by answering questions related to permits, fees, codes, and Building and Safety procedures.
Assists contractors, builders, and the public with permit applications and required documentation.
Reviews permit applications and plans for completeness and routes documents for departmental review.
Resolves customer concerns, tracks records, follows up on issues, and escalates complex matters when needed.
Maintains records, prepares reports, assigns street addresses to new developments, and supports office operations.
Drafts correspondence and participates in community outreach programs related to Building and Safety.
Performs related duties as assigned.