Permanency Supervisor

DePelchin Children’s Center•Houston, TX

23h

About The Position

The Permanency Supervisor leads, oversees, and supports a team of Permanency Specialists delivering permanency, foster care, kinship, reunification, and family support services within the Texas Community-Based Care model. The role ensures services meet state regulations, agency policies, contractual requirements, licensing standards, and child welfare best practices. It supports staff development, monitors case quality and compliance, facilitates permanency planning, and promotes positive outcomes for children and families. The Supervisor works closely with caregivers, service providers, courts, schools, healthcare professionals, CASA volunteers, and community organizations to coordinate timely, effective, trauma-informed services. The position is full-time and exempt, reports to the Sr. Manager, Permanency, and covers Regions 6a and/or 6b, with specific work locations to be assigned. Work takes place in offices, community locations, client homes, schools, courts, and provider facilities. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional evening, weekend, after-hours, and emergency responsibilities. Travel across Harris County and the 12-county service region may be required, and reliable transportation is required.

Requirements

Bachelor’s degree in social work, human services, or a closely related field; relevant experience may be considered in lieu of the education requirement.
At least three years of child welfare experience.
Experience in one or more of these areas: foster care, permanency, conservatorship, reunification, kinship care, family preservation, or adoption services.
At least one year of supervisory, lead worker, or management experience.
Experience working within Texas Community-Based Care (CBC), DFPS, Single Source Continuum Contractors (SSCCs), or a Child Placing Agency (CPA).
Knowledge of the Texas Child Protective Services/Child Welfare Policy Handbook and Minimum Standards.
Knowledge of child welfare principles and best practices.
Knowledge of foster care, permanency, conservatorship, reunification, kinship, and adoption services.
Knowledge of trauma-informed care, child development, family systems, and family engagement practices.
Knowledge of Community-Based Care, risk assessment, and child safety practices.
Strong leadership, supervision, communication, conflict resolution, and problem-solving skills.
Strong case management, service planning, organizational, and relationship-building skills.
Ability to exercise sound judgment, manage multiple priorities, and work effectively with diverse populations in complex or emotionally challenging situations.
Proficiency in Microsoft Office and applicable child welfare information systems.
Ability to travel within the assigned service region and work occasional evenings, weekends, or emergency situations as required.
Reliable transportation.

Nice To Haves

LMSW, LCSW, LPC, or a related professional credential.

Responsibilities

Provide direct supervision, coaching, case consultation, performance evaluations, and professional development for assigned case management and program staff.
Manage unit operations, caseload distribution, and staff workload to support timely, effective, quality service delivery.
Set performance expectations, monitor staff performance, and promote accountability, teamwork, engagement, retention, and continuous improvement.
Support recruitment, onboarding, training, and development of child welfare professionals.
Provide consultation and oversight for complex cases and critical decisions involving child safety, placement, permanency, reunification, kinship, guardianship, and adoption.
Ensure case planning and services promote child safety, permanency, well-being, family engagement, and lasting connections.
Ensure case documentation, assessments, service plans, and required activities are timely, accurate, and compliant with applicable requirements.
Promote trauma-informed, culturally responsive, strengths-based, family-centered practice that incorporates the voices of children, youth, and families.
Monitor case practice, program performance, and outcomes through case reviews, audits, data analysis, and other quality assurance activities.
Ensure compliance with DFPS requirements, applicable Minimum Standards, contractual obligations, organizational policies, and other regulatory requirements.
Identify performance or compliance concerns and implement corrective actions and improvement strategies.
Support Community-Based Care initiatives and organizational priorities across the service region.
Develop and maintain collaborative relationships with DFPS, courts, providers, caregivers, schools, healthcare professionals, community organizations, and other child welfare stakeholders.
Represent Texans Together in court proceedings, staffings, stakeholder and provider meetings, and regional or community initiatives as appropriate.
Support efforts to strengthen community resources, placement options, and services for children and families.
Participate in assigned on-call coverage, including evenings, weekends, and holidays, and provide timely consultation and decision-making support during emergencies, safety concerns, placement disruptions, and critical incidents.
Coordinate crisis response and stabilization with staff, providers, law enforcement, medical professionals, and other partners, ensuring required notifications, documentation, and follow-up are completed.