FT Perishable Associate

Ahold Delhaize•High Point, NC

About The Position

Provide quality customer service within the Perishable Department. Maintain department standards in accordance with the standard practice manual, maximize sales through excellent customer service, and minimize shrink through proper use of standard practices. Associates are expected to contribute to a positive shopping experience, follow company policies and safety procedures, and complete required training. The role includes maintaining perishable merchandise such as meat, lunchmeat, frozen foods, dairy, and ice cream, as well as processing and handling meat products as needed.

Requirements

High school graduate or equivalent preferred.
Excellent interpersonal, organizational, communication, and customer service skills.
Ability and willingness to learn multiple tasks and technical requirements of the job.
Ability to use technical information to solve problems.
Must meet minimum age requirements for specific job functions.
Must be able to meet the position's physical requirements, with or without reasonable accommodations.
Ability to use computers and other communication systems required to perform job functions.
Ability to perform repetitive hand and arm motions.
Ability to bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. occasionally.
Ability to pull or push up to 75 lbs. occasionally.
Ability to stand 100% of the time and frequently walk short distances.
Ability to handle substances associated with cleaning and packaging materials.
Frequent reaching and grasping at waist level, and occasional reaching above shoulder or below waist level.
Ability to meet established volume activity standards for the position.
Ability to tolerate working in extreme hot or cold temperatures for up to 20 minutes at a time.

Responsibilities

Provide fast, friendly, accurate customer service and maintain an atmosphere of enthusiastic customer awareness.
Be courteous and helpful to other associates.
Use company tools, including the average cost inventory system (ACIS) and ordering system (CAO).
Receive deliveries, code products where applicable, rotate them, and place them in appropriate storage areas.
Ensure ordering, receiving, preparation, conditioning, and display of merchandise follow company policies and guidelines.
Maintain proper product levels throughout the Perishable Department, including meat, lunchmeat, frozen foods, dairy, and ice cream.
Process beef and grinds as directed by the planned production tool or as requested or needed.
Wrap, label, weigh, and stock the meat case as requested or needed.
Assemble, disassemble, and clean the grinder as requested or needed.
Clean and sanitize the department properly.
Maintain variety and layout standards.
Use applicable advertising and sales promotion materials properly.
Understand and follow company guidelines, policies, standard practices, and Food Safety and Workplace Safety procedures.
Observe and correct unsafe conditions that could cause associate or customer accidents.
Report associate and customer accidents according to established procedures to the Manager on Duty.
Ensure compliance with local, state, and federal regulations.
Wear the Food Lion uniform, apron, and name badge while on duty; maintain a neat and clean appearance in accordance with the dress code.
Complete Computer Based Training (CBT), Training Packet, and Training Aid courses.
Perform other duties as assigned.