Perioperative Services Scheduler

Beth Israel Lahey Health • Cambridge, MA

20h • $22 - $29

About The Position

Under the direction of the Business Manager of Perioperative Services, the Perioperative Services Scheduler ensures efficient and timely scheduling of procedure-based cases. The role communicates daily with surgical offices, specialty clinics, and clinical staff, and proactively identifies issues related to equipment and staff coverage for surgical care or procedures. The scheduler coordinates surgical and procedural cases, verifies case details, and helps optimize patient flow and operating room efficiency while adhering to scheduling policies and limits. The position also provides customer service to clinical, surgical, and administrative teams and performs occasional maintenance of Epic scheduling templates.

Requirements

• High school diploma or equivalent.
• Basic understanding of medical terminology.
• Strong verbal and written communication skills for collaboration with clinical and administrative teams.
• Proficiency with PC systems and multiple software applications.
• Excellent attention to detail and organizational skills.
• Ability to sit or stand for prolonged periods.
• Ability to lift up to 25 lbs.
• Manual dexterity for computer use and office equipment.
• Written and verbal fluency in English.
• Commitment and actions that value diversity and contribute to an inclusive working and learning environment.
• Must be vaccinated against influenza as a condition of employment.

Nice To Haves

• Post-secondary business coursework.
• At least two years of experience in procedural services or another healthcare setting.
• Epic experience.

Responsibilities

• Coordinate and schedule surgical and procedural cases.
• Serve as a liaison between surgical offices, admitting, anesthesia, and nursing staff to support efficient scheduling and resource utilization.
• Verify case details, including procedure type, diagnosis codes, required settings, and other special needs before scheduling.
• Ensure proper sequencing and timing of cases to optimize patient flow and operating room efficiency.
• Understand and follow block booking policies and daily schedule limits.
• Proactively communicate potential conflicts and overbookings to charge nurses and affected surgical offices or clinics.
• Provide customer service to clinical staff, surgeons, and administrative counterparts.
• Perform occasional maintenance of Epic scheduling templates.
• Promote the organization's WE CARE values and contribute to a diverse and inclusive working and learning environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED