Perinatal Care Coordinator

Penfield Children's Center•Milwaukee, WI

4d•Onsite

About The Position

In this role, you’ll create welcoming, culturally responsive spaces where families can learn, connect, and feel truly supported. As a Perinatal Care Coordinator, you’ll lead group sessions, building trusting relationships, and help families navigate resources that strengthen their health and well-being. This position plays a key role in advancing health equity by partnering with families, especially those facing systemic barriers, to ensure every parent has access to the care, community, and confidence they deserve.

Requirements

Bachelor’s degree in social work, psychology, public health, human services, or a closely related field.
Experience building trusting relationship with expectant and new parents.
Background in group facilitation, community engagement, or resource/navigation support.
Strong interpersonal skills with the ability to create a warm, culturally responsive, trauma-informed environment.
Clear, compassionate verbal and written communication skills.
Ability to build rapport quickly and hold space for families experiencing a wide range of emotions and circumstances.
Ability to stay organized, manage group logistics, and maintain accurate documentation.
Ability to engage in diverse groups with sensitivity, cultural humility, and respect.
Comfort facilitating conversations around pregnancy, birth, postpartum wellness, and navigating barriers to care.
Comfort using computers, digital tools, and basic software to support communication documentation, and program coordination.

Nice To Haves

Master’s degree in social work, public health, counseling, or related field.
Lived experience or professional experience supporting prenatal and postpartum families, particularly in communities impacted by health disparities.
Additional training or certification in perinatal support, doula work, lactation, or trauma-informed care.
Experience collaborating with healthcare providers, community partners, or social service agencies to support family well-being.
Familiarity with local community resources, social service systems, and support for families.
Ability to adapt content and support to meet the cultural, linguistic, and emotional needs of diverse families.
Comfort working collaboratively across teams and community partners.

Responsibilities

Create a welcoming, culturally responsive space where expectant and new parents can learn, connect, and feel supported.
Plan and facilitate prenatal and postpartum group sessions using evidence-informed content and trauma-informed practices.
Recruit and engage participants through community relationships and partner referrals.
Coordinate guest speakers and prepare materials, incentives, and logistics that help families fully participate.
Build trusting, strengths-based relationships with families to understand their goals and barriers during pregnancy and postpartum.
Provide individualized navigation to help families access prenatal & postpartum care, basic needs support, and community resources.
Make warm handoffs to internal and external partners and maintain accurate, confidential documentation of interactions and referrals.
Model cultural humility and trauma-informed care in all interactions.
Support program and organizational efforts to reduce perinatal health disparities and improve access for marginalized communities.
Participate in community partnerships, staff learning, and evaluation activities that strengthen equitable outcomes.
Communicate clearly with families, colleagues, and community partners to coordinate support.
Participate in team meetings, reflective supervision, and ongoing professional development.
Contribute ideas and feedback that strengthen program quality and family experience.
Complete all required paperwork and reporting.
Respond to family and staff inquiries with warmth and professionalism.
Support occasional weekend or evening events.
Perform other duties as assigned.