Performance Tracking Specialist I (2185)
About The Position
Join our Workforce Solutions team as an impactful role as a Performance Tracking Specialist, where you’ll drive data-informed decision-making and support workforce success through precision, insight, and collaboration. In this dynamic position, you’ll leverage Management Information Systems (MIS) and the Workforce Information System of Texas to verify eligibility, track participant progress, and ensure compliance across outreach and employment programs. You’ll maintain accurate databases, analyze performance metrics, and partner closely with leadership to identify trends, improve processes, and strengthen operational effectiveness. By reviewing customer documentation, supporting career office functions, and contributing to quality control initiatives, you’ll play a critical role in enhancing service delivery and outcomes. If you’re detail-oriented, analytical, and passionate about using data to make a difference, this opportunity offers a rewarding chance to contribute to a high-performing, mission-driven team.
Requirements
- High school diploma is required
- 6 months of experience substitutes for 15 semester hours of college coursework or two years of experience working at Workforce Solutions and a recommendation from current or most recent supervisor.
Nice To Haves
- Bachelor’s degree preferred
- 6 months experience in a related field may substitute for 15 hrs. of college credit up to two years credit
Responsibilities
- Verify eligibility
- Track participant progress
- Ensure compliance across outreach and employment programs
- Maintain accurate databases
- Analyze performance metrics
- Partner closely with leadership to identify trends, improve processes, and strengthen operational effectiveness
- Review customer documentation
- Support career office functions
- Contribute to quality control initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
