Performance Management Specialist

Upbring•Austin, TX

2d•Onsite

About The Position

At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values: We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion. We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive. We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength. Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time. The Performance Management Specialist partners with the Senior People Operations Manager to support the design, implementation, and continuous improvement of Upbring’s performance management and progressive feedback processes. This role ensures consistent, timely, and compliant execution of employee evaluations, coaching practices, and corrective action processes across the organization.

Requirements

High School Diploma or equivalent
One (1) year of human resources experience
One (1 year of performance management or coaching and mentoring experience
Strong interpersonal skills, including clear and concise written and oral communication, and the ability to build strong working relationships with all levels of the organization
Organizational skills and the ability to handle multiple priorities; meet deadlines while providing quality results and interact effectively with people at all levels of the organization
Proactive and self-directed with the ability to manage/complete multiple projects with competing deadlines
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint, and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software, LMS and HRIS

Nice To Haves

Bilingual Spanish Speaking/Writing
Two (2) years of performance management experience
SHRM, HRCI, or other relevant certification
Knowledge of assessment tools and usage, individual and group assessment strategies, and action plan development
Exposure to partnering with leaders in supporting employee relations matters, performance discussions, policy interpretation, corrective action processes, and employee coaching concerns

Responsibilities

Supports execution and tracking of 90-day, annual, and special evaluations in alignment with organizational standards
In collaboration with the Senior People Operations Manager and the People Operations Managers, provides guidance to leaders on progressive feedback tools including coaching, counseling, and performance improvement plans (PIPs)
Monitors compliance, documentation quality, and timelines while identifying opportunities to improve performance processes and tools
Champion Upbring’s values and culture across the organization
Consistently collaborate with cross-functional teams to work on People & Culture initiatives that uphold Upbring’s culture
Advocate for the performance review process with managers, ensuring alignment of employee goals with organization mission and values
Produce and cascade recurring performance management reports to organizational leaders, leveraging Excel, Copilot, HRIS and other technology solutions to promote awareness, improve compliance, and support the timely execution of performance evaluation processes
Other duties and projects assigned as needed