Performance Improvement Operations Consulting Manager

Crowe•Nashville, TN

11d•$123,500 - $197,500•Hybrid

About The Position

Crowe’s Performance Improvement department in its Advisory practice helps clients improve profitability by identifying operational challenges, developing executable improvement plans, quantifying their financial value, and partnering with clients to capture savings. The Operations Consulting Manager takes a holistic approach to finding business improvement opportunities, developing solutions, managing initiatives, and identifying the resources and disciplines needed to execute them. The role uses operational, financial, and process analysis; strategy development; process reengineering and modeling, including Lean and Six Sigma; and continuous improvement to deliver operational transformation. The role requires regular weekly travel from Sunday evening through Thursday evening. The position is hybrid. The expected salary range is $123,500 to $197,500 per year, with actual compensation depending on factors such as skills, experience, training, and geographic location. Crowe is not sponsoring work authorization at this time.

Requirements

Bachelor’s degree in Industrial Engineering, Operations Management, or a relevant field.
At least five years of manufacturing operations and/or consulting experience; operations consulting experience is a plus.
Willingness to travel weekly from Sunday evening to Thursday evening.
Self-starter who takes initiative and ownership, puts ideas into practice, assesses results, and maintains strong business partnerships in a dynamic, fast-paced environment.
Ability to build, manage, and foster a team-oriented environment.
Ability to interact with internal management and external client contacts using strong leadership and communication skills.
Ability to work creatively and analytically in a problem-solving environment.
Excellent written and oral communication skills, including the ability to explain complex technical concepts and business impacts to executives and diverse stakeholders.
Strong interpersonal communication and influencing abilities.
Advanced Excel and PowerPoint skills.
Commitment to act ethically and with integrity and uphold Crowe’s values of Care, Trust, Courage, and Stewardship.

Nice To Haves

MBA, master’s degree in Industrial Engineering, Operations Management, or a related field.
Extensive operations consulting experience focused on driving large-scale performance improvements.
Proficiency in Power BI and other advanced analytical tools.
Preferred locations: Chicago, Illinois; Atlanta, Georgia; Dallas, Texas; or Nashville, Tennessee.

Responsibilities

Conduct operational assessments, including shop-floor observations, and use analysis to understand client environments and associated financial opportunities.
Develop and deploy internal controls and organizational metrics dashboards based on regulations or client needs.
Develop, manage, and lead continuous process improvement initiatives.
Deliver training and coach and mentor Project Champions.
Execute assigned portions of the scope of work and ensure deliverables are completed on time and within budget.
Apply Lean, Six Sigma, and Performance Improvement tools to enhance productivity and reduce costs.
Identify business improvement opportunities, develop solutions, manage initiatives, and identify the resources and disciplines needed for execution.
Perform operational, financial, and process analysis; develop strategies; and conduct process reengineering and modeling to deliver operational transformation.