Performance Improvement Coordinator - Full Time with Benefits
About The Position
This position performs review of patient records for quality of patient care and identifies, analyzes and implements performance improvement activities. Collaborates with teams to actively initiate, develop, and monitor quality indicators and facilitate performance improvement opportunities. Performs retrospective and concurrent review of records to meet the requirements for all National Hospital Inpatient Quality Measures and organizational strategic goals. Supports the Medical Peer Review process through use of the Event Reporting System. Assists hospital staff to remain in a state of constant readiness for a Joint Commission accreditation survey.
Requirements
- Registered nurse from an accredited school of nursing or healthcare professional from an accredited school required with an active Maryland License or Compact State
- Bachelor’s degree in nursing required
- Three to five years of experience in either nursing in an acute care hospital (preferable in medical/surgical, emergency medicine, perioperative, or critical care) OR experience in Performance Improvement with knowledge of procedures, treatments and medications in those areas
- Strong clinical knowledge and critical thinking skill to evaluate appropriateness of clinical practice, including diagnosis, treatment and surgical procedures for varieties of disease and disorders
- Excellent communication skills, both verbal and written
- Strong organizational skills and ability to prioritize and manage multiple tasks
- Interacts with physicians, nurses, department leadership and others while identifying quality of care issues
- Applies creative problem solving, identifies errors of omission, and utilizes resources effectively
- Knowledge of computer software and able to complete data entry from PC database applications
- Works professionally with a diverse population base
- Maintains a high level of confidentiality
Nice To Haves
- Experience with Joint Commission Core Measures, CMS Scope of Work, NDNQI, ACS MBSAQIP and/or NSQIP, VON, and/or GWTG Stroke, ACS and Heart Failure
- Certification as a CPHQ strongly preferred but other certifications such as CPPS or HCAP considered
- Previous experience in performance improvement is desirable but not required
- Lean Six Sigma experience or certification is preferred
- Novice to Expert experience using Microsoft Excel, PowerPoint, SharePoint, Teams preferred
Responsibilities
- Review of patient records for quality of patient care
- Identify, analyze and implement performance improvement activities
- Collaborate with teams to actively initiate, develop, and monitor quality indicators
- Facilitate performance improvement opportunities
- Perform retrospective and concurrent review of records to meet the requirements for all National Hospital Inpatient Quality Measures and organizational strategic goals
- Support the Medical Peer Review process through use of the Event Reporting System
- Assist hospital staff to remain in a state of constant readiness for a Joint Commission accreditation survey
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-Term Income Replacement
- Long-Term Disability
- Paid Time Off
- 403B retirement plan with employer match
- Free financial planning sessions
- Educational assistance program
- Employer paid Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
