Performance and Learning Consultant, KBS

KPMG•Abbotsford, BC

About The Position

KPMG's Business School (KBS) Audit is committed to building the Audit professionals’ knowledge and skills to maintain and uphold audit quality in client work. Towards this end, KBS supports their professional development through development and delivery of high quality, interactive training. The Performance and Learning Consultant collaborates with key staff members and clients to analyze learning needs, recommend learning solutions, implement the appropriate delivery systems for our clients and evaluate and measure for learning effectiveness. In addition, they assist in organizing, leading and managing the effective execution of multiple projects, including complex strategic projects. Effective execution means consistently completing simple and complex projects on-time and on-budget. The Performance and Learning Consultant also develops and maintains ongoing relationships with clients, project team members and external vendors.

Requirements

Bachelors or equivalent in Business or Education
5+ years’ business experience in Learning and Development in a client service, fast-paced environment
2-3 years' experience in evaluation and measurement
A high degree of technical literacy with proven ability to design and create self-paced interactive instructional content
Highly proficient in MS Excel and PowerPoint
Emphasizes and builds the value of service offered to the client
Takes pride in being recognized as knowledgeable and experienced in own field
Prioritizes issues by using clear project management principles
Creative software expertise with an awareness of industry tools and techniques
Demonstrated ability to successfully manage projects on-time and on-budget
Knowledge of Success Factors
This position requires written and oral fluency in English. The successful candidate may be required to support or collaborate with English-speaking colleagues or stakeholders while at KPMG.

Nice To Haves

Adult Education certificate or training in project management and instructional design a definite asset

Responsibilities

Proactively consult with business units to achieve organizational objectives.
Consulting and collaborating with client Subject Matter Experts (SMEs) to analyze and define learning objectives and learning requirements
Collaborating with client teams to deliver high quality learning in a variety of formats (eLearning, classroom training, self-study)
Meeting course development milestones, ensuring delivery of quality learning solutions that meet established learning objectives
As project leader, and as the situation warrants, engages client in performance conversations using performance map and interview methodology
Oversees all planning activities including scope planning, work activity definition, sequencing and duration estimating, schedule development, resource planning, risk identification, cost estimating and project plan development.
Manages the effective execution of projects by: Managing the project's day-to-day activities. Leading project meetings. Following up with project team members (including track leaders in complex projects) to ensure key milestones are met
Coordinates the set-up of all training in the LMS
Develops and executes communication plan
Maintaining the necessary project documentation and records.
Proactively resolving project issues.
Exercising judgment in escalating issues as appropriate.
Manages the project budget including reviewing invoices to ensure costs are within scope and budget
Oversees the execution of an evaluation and measurement strategy
Participates in the development of the overall evaluation and measurement plan for KBS
Manages the implementation of evaluation and measurement tools