Performance and Governance Leader

iA Financial Group•Montreal, QC

1d•Hybrid

About The Position

Build the future with us Are you driven by the insurance and financial services industry and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Performance and Governance Leader, you will play a key role in optimizing governance practices and driving performance, by supporting strategic decision-making and the achievement of organizational objectives. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

Requirements

Is known for their impactful leadership, creativity, initiative, and a strong results-oriented mindset.
Stands out for their ability to adapt to various contexts, facilitate decision-making processes, and act as an influential strategic partner.
Demonstrates strong analytical capabilities, both qualitative and quantitative.
Is recognized for their knowledge of Lean systems and strong collaboration skills.
Holds a bachelor’s degree in administration, science, actuarial science, operations management, or a related field.
Has of 5 years of relevant experience in project coordination, advisory roles, and project portfolio management.
Advanced proficiency in French and intermediate proficiency in English, as the role involves working with English documentation and collaborating on a weekly basis with English-speaking colleagues through committees and meetings.

Responsibilities

Lead the budget process and ensure GCX financial oversight, in alignment with business units, the GPMO, SPMO, and the Finance function.
Ensure alignment of CX initiatives with business lines by collaborating with various governance bodies.
Manage the portfolio prioritization process and support portfolio management and benefits realization activities.
Oversee the monitoring and reporting of the project and initiatives portfolio, including the validation of strategic business cases.
Monitor overall portfolio health (progress, risks, issues) and recommend corrective actions as needed.
Coordinate management forums and orchestrate the preparation of deliverables for governance committees.
Plan and align GCX strategic and operational activities with the vision, organizational priorities, and strategic plan.
Define, track, and evolve key performance indicators (KPIs) and dashboards, while ensuring communication consistency and alignment with corporate stakeholders.