Performance and Data Analytics Specialist

King County•Seattle, WA

1d•Hybrid

About The Position

Join our Wastewater Treatment Division as a Performance and Data Analytics Specialist, where you'll collaborate with leaders and subject matter experts to drive environmental and public health outcomes throughout the region. This role offers the perfect blend of technical engagement and hands-on program support across our team of diverse professionals that deliver programs that improve the quality, cadence, and equity of capital delivery. You'll serve as a specialist providing communication facilitation and change management support, bringing teams together to build consensus around performance improvements. Your strong interpersonal skills will help you engage partners across the organization and interpret data into clear, actionable insights that inform understanding about what's working and what needs improvement. Support performance measurement and reporting by helping administer structured conversations that monitor operational health, productivity and accountability across various wastewater project delivery programs. You'll help supervisors and their teams identify trends, celebrate successes, and identify and address problems through systematic approaches to improve outcomes. Working toward the shared vision of the County's wastewater goals, you'll provide advanced data analytics support for unit programs, collaborating directly with managers and teams across various programs. Success in this area requires strong data analytics capabilities, including experience with and knowledge of data analytics best practices, proficiency in analytics tools such as Power BI and Excel, expertise in data visualization, and skills in data modeling, statistical analysis, and translating complex data into accessible insights. Our regional wastewater treatment system has a big job to do. Not only does it operate around the clock to sustain a healthy environment, but this vital infrastructure also supports economic development that enables our region to thrive. You will have the unique opportunity to work with across all wastewater workgroups and lines of business to help shape how we as a utility adapt and respond to changing regulations and build infrastructure for future generations. You will be a key part of one of King County’s largest, most complex capital programs with a variety of interesting, challenging, and critical projects. You will be supporting the growth and strategic development of the largest capital program in King County with projects and programs stretching across 2200 square miles. To our agency, success means providing clean water safely and reliably to the next generation. It also means being accountable to our ratepayers and operating a well-managed agency. We are committed to the principles of equity and social justice. We value diverse perspectives and life experiences in our workforce and are committed to building a culturally diverse and inclusive environment. Our primary mission is to provide high-quality treatment to wastewater collected from local sewer agencies. With a workforce of about 800 employees and multiple facilities, we serve a population of 2 million people. Our goal is to ensure clean water for the present and future generations, preserving the natural beauty of our environment. We are committed to accountability, both to our ratepayers and to operating as a well-managed agency. We partner with regulatory agencies to reduce harmful waste discharge and actively educate the public and businesses on water quality protection. We prioritize accountability to our ratepayers and operate a well-managed agency that services over 2.3 million King County residents. Our regional wastewater treatment system not only sustains a healthy environment but also fuels economic development, fostering prosperity in our region. If you're passionate about making a difference and thrive in a collaborative environment, join us in our mission to safeguard our precious water resources. King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a Performance & Data Analytics Specialist you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity . Apply now for a rewarding career at the Wastewater Treatment Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits, and growth opportunities.

Requirements

Minimum 2 years of experience supporting process improvements, performance metrics, and management systems
Ability to translate data and technical concepts into digestible reports and visuals for decision-makers
Minimum of 2 years experience developing reports and dashboard in PowerBI
Demonstrated ability to communicate complex information clearly and persuasively, both in writing and verbally, to diverse audiences

Nice To Haves

Business Insight : Applying knowledge of business and the marketplace to advance the organization’s goals.
Customer Focus : Building strong customer relationships and delivering customer-centric solutions.
Tech Savvy : Anticipating and adopting innovations in business- building digital and technology applications.
Manages Complexity : Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Communicates Effectively : Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Responsibilities

Provide technical support to advance data-informed decision-making and enhance organizational performance management across programs.
Serve as a technical expert in developing and maintaining dashboards to communicate key operational metrics that are reported up to senior leadership.
Create structure for success by facilitating conversations that monitor operational health, productivity and accountability, helping managers and teams identify trends, celebrate successes, and address problems systematically.
Provide on-call data analytics support for programs, leveraging expertise in Power BI, Excel, data visualization best practices, data modeling, and statistical analysis to translate complex data into accessible, actionable insights.