People Team Associate

GCI Health•New York, NY

5d•$55,000 - $67,000•Hybrid

About The Position

The People Team Associate will serve as a visible, trusted resource for employees and managers, supporting onboarding, employee experience, and day-to-day People operations. This role is ideal for someone with 1–2 years of experience in HR, People operations, office coordination, or a similar people-facing role who is ready to take on more ownership, manage multiple priorities, and build strong relationships across the New York team. In this role, you will help ensure that core People processes run smoothly and that employees receive timely, thoughtful support. You’ll partner closely with the broader People team, as well as with IT, Payroll, Benefits, and hiring managers, to coordinate logistics, maintain accurate records, and resolve routine issues. This is a highly visible role with regular interaction across the New York office, and we’re looking for someone who is approachable, organized, and comfortable being a front-line point of contact for employees. This is a hybrid role, with an expectation of being in the New York office at least 1–2 days per week.

Requirements

1–2 years of experience in HR, People operations, office coordination, employee support, or a related role
Strong organizational skills and excellent attention to detail
Comfortable working in a fast-paced environment and managing multiple priorities at once
Clear, professional written and verbal communication skills
Strong interpersonal skills and the ability to build relationships with employees and managers
Customer-service mindset with a proactive, approachable, and collaborative style
Ability to handle confidential information with discretion
Proficiency with Microsoft Office and Teams

Nice To Haves

Familiarity with Workday, ticketing systems, survey tools, or intranet platforms is a plus

Responsibilities

Coordinate end-to-end onboarding logistics for new hires, including IT tickets, system access, welcome communications, and onboarding schedules
Partner with hiring managers to build individualized first-week and first-month onboarding plans
Lead new hire orientation sessions and help create a welcoming, well-organized experience
Schedule and support I-9 appointments and E-Verify steps as needed
Add new hires to Workday and confirm that setup is complete before their start date
Support offboarding processes by tracking equipment return, submitting deactivation tickets, and ensuring timely completion of exit-related tasks
Conduct select exit interviews for junior employees and share themes with the People team as appropriate
Manage recurring check-in reminders for 45-day, 90-day, and 6-month milestones and track completion with managers
Draft and send service anniversary communications and maintain the anniversary tracker
Coordinate logistics for employees returning from leave, including calendar setup, manager communication, and IT access reinstatement
Support employment verification requests by preparing letters, completing forms, and coordinating with payroll or HR partners as needed
Triage routine employee questions and escalate more complex issues to the appropriate People team member
Serve as a front-line contact for the People inbox by responding to employee questions, routing requests, and sharing resources
Maintain People trackers and shared files related to onboarding, employee lifecycle milestones, leave, POs, and surveys
Update and maintain People content on the intranet, ensuring information is accurate and current
Support employee engagement and networking initiatives, such as Speed Connections or similar programs, by coordinating scheduling, invitations, attendance, and follow-up
Identify process gaps or recurring issues and partner with the People team to improve workflows and employee experience
Coordinate logistics for L&D sessions, including calendar invites, room or virtual setup, materials, and communications
Send post-session surveys and track participation and response rates
Maintain L&D pages and resources on the intranet
Assist with PO submission, invoice tracking, and basic vendor coordination for learning programs
Submit, monitor, and escalate IT tickets for new hires, employee changes, and departures
Partner with Payroll, Benefits, and Operations to ensure timely completion of routine processes
Keep stakeholders updated on timelines and outstanding action items
Support internal coordination across teams to ensure a smooth employee experience
Schedule meetings, interviews, and recurring People team touchpoints
Prepare trackers and communications with attention to detail and confidentiality
Support ad hoc People projects and office initiatives as needed