People & Talent Coordinator

SuperDial•New York, NY

1d•$70,000 - $85,000•Hybrid

About The Position

SuperDial is building AI voice agents that automate high-volume healthcare revenue cycle workflows. We are a fast-growing Series B company looking for a People & Talent Operations Coordinator to support our team across the full employee lifecycle. This role reports to the Vice President of People and is based in our New York City office Monday through Thursday, with remote work on Fridays. This is a hands-on role for someone who is organized, service-minded, and energized by building structure in a fast-moving environment. You will help make People and Talent workflows more consistent, thoughtful, and scalable. We are looking for someone who brings a high-touch, high-standards, high-trust approach to the work, with clear communication, careful execution, strong follow-through, good judgment, and warmth. This is a visible, people-facing role where you should be comfortable being “on stage” in employee- and candidate-facing moments. For someone early in their People career, this is a strong opportunity to learn quickly, receive direct coaching, and earn increasing ownership through excellent execution.

Requirements

1+ year of experience in a people-facing, service-oriented role, such as People Operations, HR, employee experience, recruiting coordination, talent operations, office operations, hospitality, healthcare administration, or an administrative role in a fast-moving company.
Strong organization, attention to detail, and follow-through.
Clear written and verbal communication.
Sound judgment and discretion with employee and candidate information.
A systems-builder mindset and interest in improving how work gets done.
Professionalism, warmth, and confidence representing the People team in employee- and candidate-facing moments.
Comfort working in a fast-moving environment where priorities can shift.
Interest in building culture, engagement, recognition, and rewarding team experiences.
Comfort using AI tools, Google Workspace, and modern workplace systems.
Excitement to work from our New York City office Monday through Thursday, with remote work on Fridays.
Bachelor’s degree or equivalent practical experience preferred.

Nice To Haves

Experience in a VC-backed startup or other high-growth environment.
Familiarity with Ashby, Rippling, Slack, Notion, Coda, or similar tools.
Experience coordinating interviews or maintaining an ATS.
Experience supporting onboarding, offboarding, employee documentation, employee events, or People Operations workflows.
Interest in healthcare, health tech, SaaS, AI, or complex operational environments.

Responsibilities

Coordinate interviews, candidate communication, interviewer scheduling, follow-ups, and ATS updates.
Support onboarding from offer acceptance through the first week, including pre-start communication, equipment tracking, systems access, calendar invites, and manager readiness.
Help optimize Rippling workflows for onboarding and offboarding so core People processes become more automated, accurate, and scalable.
Maintain employee data, People documentation, checklists, templates, trackers, and process materials.
Help create a consistent employee experience across our New York and Burlingame offices.
Serve as an active member of SuperDial’s culture committee and support meaningful programs, rituals, recognition moments, and team experiences.
Support People initiatives across engagement, performance, manager enablement, internal communications, and development.
Manage offboarding steps with accuracy, discretion, and timely cross-functional coordination.
Use AI, Google Workspace, Ashby, Rippling, Slack, and other tools to improve speed, quality, and organization.
Track details, surface risks early, and make sure important follow-ups do not fall through the cracks.