People Support & Services Professional

Samsung Electronics•Austin, TX
•Onsite

About The Position

The Café Operations team member oversees on-site café operations and ensures compliance with health and safety regulations and standards while providing nutritious meals. The role includes conducting internal inspections and ensuring equipment is serviced by the maintenance provider, coordinating payment to contracted vendors, and regularly surveying Samsung staff to improve services and respond to requests. The team member oversees the Café Operations contract by coordinating work, reviewing results, and preparing information for key leadership to support decisions. The role also includes maintaining the café operations budget and finances and handling unexpected cost requests.

Requirements

  • Bachelor of Science degree required.
  • Proficiency in Microsoft Office, including Word, PowerPoint, and Excel.
  • Outstanding project management and time management skills.
  • Excellent customer service and interpersonal skills.
  • Ability to troubleshoot issues and resolve them appropriately.
  • Ability to multitask and maintain detailed administrative records.
  • Proven ability to develop and manage project budgets.

Nice To Haves

  • More than five years of food service industry experience preferred.

Responsibilities

  • Ensure compliance with health and safety regulations and standards.
  • Conduct inspections of café operations and ensure equipment is serviced by the equipment maintenance provider.
  • Ensure contracted food operations vendors are paid for services provided.
  • Regularly survey Samsung staff to improve services and ensure requests receive appropriate responses.
  • Oversee the Café Operations contract, including coordinating and reviewing work and preparing results for key leadership.
  • Maintain the café operations budget and finances, including handling unexpected cost requests.

Benefits

  • Medical, dental, and vision insurance.
  • Life insurance.
  • 401(k) matching with immediate vesting.
  • Onsite cafés and workout facilities.
  • Paid maternity and paternity leave.
  • Paid time off, two personal holidays, and ten regular holidays.
  • Wellness incentives.
  • Eligible full-time employees may receive MBO bonuses based on company, division, and individual performance.
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