People Success Director (HRBP) - Technology

LendingClub•San Francisco, CA

1d•$156,000 - $180,000•Hybrid

About The Position

Happen Bank is seeking a People Success Director to serve as a strategic HR partner to its Technology organization. The role works closely with senior technology leaders to shape and execute people strategy in a fast-moving, technically complex environment, translating business and product priorities into talent, development, and organizational health programs. The Director is expected to influence senior leaders and personally drive complex initiatives from concept through execution. The position is based in San Francisco and follows a hybrid model, with in-office attendance Tuesdays, Wednesdays, and Thursdays. Remote placement is not considered. The role primarily works local Pacific Time hours, with flexibility across time zones when needed, and requires travel to Happen Bank offices or other locations as needed. Relocation may be offered based on the actual job level. The target base salary range is $156,000–$180,000. The role may also be eligible for long-term equity awards and an annual bonus based on company and employee performance and eligible earnings. Happen Bank's benefits include medical, dental, and vision plans for employees and their families, a 401(k) match, health and wellness programs, flexible time off policies for salaried employees, and up to 16 weeks of paid parental leave.

Requirements

At least 10 years of HR generalist or HR business partner experience.
Bachelor’s degree or higher, or an equivalent combination of education and experience.
Ability to shape strategy and design systems across a complex organization, not only execute defined work.
Ability to own outcomes end-to-end, proactively identify risks and opportunities, and remain accountable when the path is not fully defined.
Strong judgment in ambiguous, high-stakes situations and a principled, consistent approach to sensitive people matters.
Clear, confident communication with senior leaders and ability to influence, advise, and build trust across diverse stakeholders.
Ability to apply AI to complex, high-stakes work responsibly, with attention to data integrity, model limitations, and compliance; experience building new workflows rather than only using existing ones.
Deep knowledge of HR practices and employment law, with particular strength in one or more of organizational design, talent development, or performance management.
Ability to collaborate across functions and adapt based on feedback and context while maintaining a clear point of view.
Ability to work primarily local Pacific Time hours and flex across time zones when necessary.
Ability to attend in person in San Francisco on Tuesdays, Wednesdays, and Thursdays; remote placement is not considered.
Ability to travel to Happen Bank offices and/or other locations as needed.

Nice To Haves

Experience supporting Technology, Engineering, or Product organizations as an HR business partner.
Experience in financial services, fintech, or another regulated industry.
Experience building or scaling HR programs in a growth-stage or transforming organization.
Familiarity with AI-powered HR tools and experience incorporating them into workflows with appropriate oversight.

Responsibilities

Partner with senior technology leaders to assess organizational health, analyze performance, attrition, and engagement trends, and turn insights into actionable people strategies.
Lead cross-functional people initiatives across Technology, including talent assessment, succession planning, retention, compensation planning, and leadership development, from design through delivery.
Advise and coach engineering and technology managers and employees on performance management, career development, and organizational effectiveness, including sensitive and ambiguous matters.
Design and facilitate development programs for people managers and individual contributors in technical roles.
Identify ways to improve how people work, including applying AI and emerging tools to increase efficiency, reduce friction, or improve decision-making, and implement those ideas.
Use data and analytics to understand workforce trends, measure program effectiveness, and inform senior technology leaders’ decisions.
Maintain a seamless employee experience across HR programs and processes, consistent with Happen Bank policies, systems, and values.
Serve as a subject matter expert across HR functional areas, contribute to the evolution of people practices, and develop new approaches when existing practices fall short.