People Success Coordinator

IndeVets•Philadelphia, PA

19h

About The Position

This is a brand-new role, and it is the operational heartbeat of People Success at IndeVets™. The People Success Coordinator owns the day-to-day execution that keeps every employee supported, paid, and set up to do their best work. Reporting into the PSBPs, the Coordinator turns strategy into lived experience: smooth onboarding, accurate data, fast inbox response, and the small moments of recognition that signal we see our people.

Requirements

1–3 years of HR coordinator, people operations, recruiting coordinator, or executive assistant experience in a fast-moving environment.
Comfort with HRIS platforms (Paycor or comparable) and standard productivity tools (Google Workspace, Slack, e-sign).
Strong written communication; you can answer a sensitive employee email cleanly and professionally.
Demonstrated organizational rigor, you can track 30 open items across systems without missing the deadline on any of them.
Comfort handling confidential employee information with discretion.

Nice To Haves

Experience supporting onboarding, leaves, or recruiting coordination at a previous employer.
Veterinary, healthcare, or distributed-workforce industry experience.
Familiarity with Salesforce as an employee data system.
Working toward or holding a PHR, PHR, or SHRM-CP credential.

Responsibilities

Own end-to-end onboarding for HQ and Associate IndeVets: pre-employment, paperwork, I-9 compliance and audits, Day 1 logistics, and 30/60/90 check-ins.
Maintain personnel folders and HRIS data; surface onboarding survey themes and flags to the PSBP.
Run offboarding logistics and exit interview scheduling; participate in squad and recruiter pipeline meetings.
Run intake, tracking, and documentation for LOA and workers' compensation claims; decisions escalate to the PSBP.
Process status changes and PAFs; keep employee data accurate across Paycor, Salesforce, and adjacent systems.
Support biweekly payroll validation, AIV points and attendance tracking, and benefits and open-enrollment logistics.
Run job postings, interview scheduling, initial resume screening, and pre-employment tracking.
Triage the People Success inbox: first response, escalation routing to the PSBP, and routine documentation.
Run recognition logistics (anniversaries, life events, gifts) and engagement program coordination (Pet Spotlight, Music League, and similar).

Benefits

Medical Insurance with a monthly Company contribution
Low-Cost Dental and Vision Insurance
Company-Paid Short-Term Disability Insurance
Low-Cost Long-Term Disability Insurance
Company-Paid Life and Accidental Death & Dismemberment (AD&D) Insurance
Voluntary Employee, Spouse, and Dependent Life Insurance
Company-Paid Employee Assistance Program (EAP)
Paid Parental Leave
Generous Paid-Time Off
401(k) and Roth 401(k) contribution with 100% employer match up to the first 4% with no vesting period