People Services Specialist

Lifepoint Health•Sylva, NC

6d•Onsite

About The Position

The People Services Specialist will join a collaborative team that values service, integrity, professionalism, and continuous improvement. Through employee onboarding, benefits and leave administration, HR systems support, employee relations, and workforce initiatives, our team helps create an exceptional employee experience and a workplace culture where employees can thrive. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. People are our passion and purpose. Join a workplace where you are valued for who you are—not just for what you do. Our People Services team is dedicated to supporting the employees who make exceptional patient care possible. We serve as trusted partners to leaders and staff across Harris Regional Hospital and Swain Community Hospital, providing guidance, resources, and support throughout every stage of the employee experience.

Requirements

Associate's degree in Human Resources, Business Administration, or a related field required; equivalent combination of education and experience may be considered.
Minimum of two years of Human Resources experience required; HR Generalist or HR Operations experience preferred.
Previous healthcare Human Resources experience preferred.
Working knowledge of federal and state employment laws and regulations, including FLSA, FMLA, ADA, and AA/EEO requirements.
Experience utilizing Human Resource Information Systems (HRIS); experience with Oracle, UKG, and ServiceNow preferred.
Strong interpersonal, communication, and customer service skills with the ability to build effective relationships across all levels of the organization.
Demonstrated ability to maintain confidentiality, manage multiple priorities, exercise sound judgment, and handle sensitive employee matters with professionalism.

Responsibilities

Administers and supports human resources programs including talent acquisition, onboarding, employment processing, compensation, benefits, training and development, employee relations, and retention initiatives.
Serves as a People Services resource for employees and leaders by providing guidance on HR policies, procedures, employment practices, and workforce-related matters.
Manages HRIS systems and employee data, ensuring accuracy, integrity, reporting, and compliance within Oracle, UKG, ServiceNow, and other HR platforms.
Coordinates employee onboarding, orientation, and training programs, including educating employees, supervisors, and managers on HR processes and systems.
Administers employee benefits and leave of absence programs, including employee communications, documentation, and coordination with managers.
Supports employee relations activities by assisting with performance management, investigations, conflict resolution, corrective actions, and employee engagement efforts.
Ensures compliance with federal, state, and local employment laws, organizational policies, accreditation standards, and AA/EEO requirements.