People Services Specialist - Benefits

Inizio•Philadelphia, PA

1d•Remote

About The Position

The People Operations Specialist Benefits US will serve as the internal contact for benefits administration from inception/inquiry through to resolution. Strong communication skills and ability to maintain confidentiality and handle sensitive situations with empathy and sound judgment are critical in this role. Will work alongside the Benefits, HR & People teams, Finance, and Payroll to build and support best-in-class leave programs. This role is on our Shared Services team and reports to the HR Shared Services Manager and is based remotely, ideally on the East coast.

Requirements

A Bachelor's Degree
2 years or related experience in and/or training in payroll and benefits with increasing responsibility and complexity.
Strong knowledge of health and welfare
Experience with Workday
Strong technical knowledge of Excel required, including development of spreadsheets with formulas, functions, pivot-tables and lookups preferred.
Strong organization skills and exception detail to attention
Excellent problem solving and analytical skills for conducting reconciliations and data analysis.
Excellent verbal, interpersonal, and communication
Strong focus on customer
Ability to work and communicate effectively with a wide range of individuals across all levels of the organization.

Responsibilities

Performs operational and transactional tasks required to administer company benefit programs, such as group health and welfare plans, life and disability insurance, and health spending accounts, for new hires, current, and terminated employees.
Assists with the communication, implementation, and administration of employee benefits.
Serve as main point of contact for employees regarding benefit eligibility, coverage, and other related manners.
Coordinate daily benefits processing (enrolments, terminations, changes, COBRA, beneficiaries internally, as well as with external vendors.
Track benefit elections and deductions in HRIS/Benefit Admin systems; resolve data issues and process data corrections.
Troubleshoot benefits coverage issues that employees may be
Communicate and process benefit costs and paid leave payments for inclusion in bi-weekly & semi-monthly payroll runs; process benefit related funding wires and uploads.
Ensures data integrity of all benefits information including payroll files, billing reports, census files, worksheets and confirmation statements.
Reconcile, audit, and process monthly benefits billings for payment in a timely
Maintain and update all benefits documentation including but not limited to, policies, summary plan descriptions,
Assist employees in the interpretation of plan summaries.
Assist with the annual open enrollment
Support implementation of new benefit programs and benefit administration systems; support on-boarding of new divisions due to acquisition or merger.
Provide support with annual compliance filings, such as ACA Reporting and 5500s.
Coordinates legally required benefit plan mailings such as Summary Annual Reports and Summary of Material Modifications.
Build and maintain relationships with finance, accounting and human resource partners who support various businesses to enable effective benefits communication and administration across the organization.
Performs other duties or special projects as required