People Services Director

Lifepoint Health • Richmond, TX

1d • Onsite

About The Position

Westpark Springs is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. As a People Services Director joining our team, you're embracing a vital mission dedicated to making communities healthier. This is more than an HR leadership role. It's an opportunity to shape the future of healthcare in Texas by nurturing a positive, engaged and high performing workforce. Reporting directly to the CEO and working closely with C-Suite, the Director of People Services plays a critical role in fostering a people first culture that supports more than 200 dedicated employees. With one highly functioning HR support professional as a direct report, this leader will drive initiatives that enhance employee engagement, support recruitment & retention, and ensure alignment with the hospital's strategic objectives.

Requirements

• Bachelor's degree, preferably in the areas of Human Resources, Business Administration, Healthcare Administration, Organizational Leadership, or related field.
• Minimum 7 years of progressive Human Resources leadership experience.
• Experience leading HR functions across multiple disciplines including: Employee Relations, Labor Relations, Recruitment, Compliance, Performance Management.
• Experience managing investigations and employee relations issues.
• Experience advising senior leadership teams.
• Experience managing HR operations and compliance functions.
• Demonstrated ability to influence leaders and drive organizational initiatives.
• Experience supervising HR staff.
• Strong communication, coaching, and conflict resolution skills.

Nice To Haves

• Acute care hospital experience strongly preferred.
• Healthcare HR leadership experience preferred.
• Experience supporting hospitals or healthcare systems with 100+ employees.
• Direct union experience strongly preferred.
• Experience administering collective bargaining agreements.
• Experience handling grievances and arbitration preparation.
• Experience participating in or leading union negotiations.
• HR Certifications (SHRM-CP, SHRM-SCP, PHR, SPHR)
• Rural healthcare experience.
• Multi-union environment experience.
• Workforce planning and retention strategy experience.
• Experience leading culture transformation and engagement initiatives.
• HRIS and workforce analytics experience.

Responsibilities

• Serve as the senior HR leader for the hospital and strategic advisor to the CEO and executive leadership team.
• Partner with leaders across the organization to align workforce strategies with business and operational goals.
• Lead employee engagement, retention, succession planning, and culture initiatives.
• Oversee labor relations activities, including administration of collective bargaining agreements and union partnerships.
• Participate in and/or lead union negotiations, grievance management, and employee relations matters.
• Provide coaching and guidance to leaders on performance management, investigations, corrective action, and conflict resolution.
• Direct recruitment, onboarding, workforce planning, and retention efforts to support staffing needs.
• Manage day-to-day HR operations, ensuring compliance with employment laws, policies, and healthcare regulations.
• Oversee HR audits, reporting, documentation, leaves of absence, accommodations, and policy administration.
• Analyze workforce metrics and trends to identify opportunities for improved engagement, retention, and operational effectiveness.
• Develop and implement action plans based on workforce data and organizational needs.
• Supervise and develop HR team members while fostering a positive, high-performance work environment.
• Lead employee development, leadership development, and training initiatives across the facility.
• Develop, monitor, and manage departmental budgets and HR-related expenditures.
• Ensure compliance with labor laws, regulatory requirements, and organizational policies while supporting a people-first culture.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager