People Relations Sr. Business Partner

bp•Baton Rouge, LA

3d•Hybrid

About The Position

The People Relations Senior Advisor provides end‑to‑end employee and labor relations support across the Castrol Americas region, covering both office and plant populations in the United States and key Latin American markets, including Brazil, Chile, Colombia, Peru, and Mexico. The role is accountable for managing employee relations matters from initial intake through investigation, resolution, and closure, ensuring outcomes are fair, consistent, compliant, and aligned with company policies, local employment legislation, and collective labor frameworks where applicable. Partnering closely with business leaders, Legal, and the broader People, Culture & Communications (PC&C) community, the role plays a critical role in mitigating people risk, strengthening manager capability, and fostering positive, constructive employee relations across a diverse and complex regional footprint. This position requires demonstrated experience operating across multiple legal, cultural, and industrial relations environments, with hands‑on employee and labor relations expertise in Latin America, including navigating local labor laws, unionized environments, and country‑specific practices, while also supporting U.S. employment relations requirements.

Requirements

Extensive progressively responsible experience in Labor Relations and Human Resources.
Experience leading Human Resource teams in manufacturing environments.
Experience serving as chief spokesperson for multiple contract negotiations, including contract and mid-term bargaining preparations.
Experience developing short- and long-term labor strategies across multiple sites or represented populations.
Proven experience managing labor relations issues within a large unionized workforce, including: Contract administration Investigations Representing the company in grievance and arbitration processes
Demonstrated experience providing employee and labor relations support in one or more Latin American countries, ideally within a regional or multi-country operating model.
Demonstrated track record of collaborative and productive union-management relationships.
Experience developing and implementing initiatives that build a positive employee culture.
Subject matter expertise in regulatory compliance related to labor and employment laws and regulations.
Strong written and verbal communication skills, including investigation documentation and executive-level briefings.
Fluency in English required; professional working proficiency in Portuguese and Spanish is preferred.

Nice To Haves

Agility core practices
Business process improvement
Coaching
Commercial Acumen
Continuous Improvement
Culture and behaviour change
Culture co-creation and engagement
Curiosity
Data Analysis
Deal leadership
Decision Making
Diversity
Employee and industrial relations (Inactive)
Employee and labour relations (Inactive)
Employee Experience
Equity and Inclusion
Influencing
Interpreting and applying tax law
Leading transformation
Legal and regulatory environment and compliance
Managing change
Managing workforce concerns
Organizational development
Organizational Savvy

Responsibilities

Serve as a subject matter expert to the business and the broader People & Culture organization in developing labor and employee relations strategies that support operational targets and improve capabilities to achieve safe, reliable, and efficient operations.
Represent Castrol at various labor and employee relations forums across the Americas (e.g., ORC – Oil Refining Companies; NIRG – National Industrial Relations Group).
Provide oversight of multi-site negotiations and represent Castrol during national US oil bargaining (NOBP), as well as LATAM union negotiations, including country-specific collective agreements and local labor frameworks, as required.
Ensure compliance with applicable employment and labor laws across the Americas region, including the National Labor Relations Act, Brazil CLT, and other LATAM statutory labor frameworks.
Interpret and apply corporate policy, employment law, labor law, and other regulations to provide immediate advice, guidance, and clarification on employee and labor relations matters.
Provide end-to-end case management for employee and people relations matters across Castrol Americas, from case intake and assessment through investigation, resolution, documentation, and closure.
Act as the primary owner of assigned People Relations cases, ensuring timely, fair, and consistent handling aligned with Castrol policies, employment legislation, and internal governance standards.
Lead and conduct workplace investigations, including: Allegation assessment Investigation planning Fact-finding interviews Evidence review Documentation Preparation of outcome recommendations
Advise leaders on appropriate case outcomes, including corrective action, disciplinary measures, and remediation, ensuring consistency, proportionality, and compliance.
Manage all employee and manager communications throughout the case lifecycle while maintaining confidentiality, professionalism, and empathy.
Assist in building organizational capability related to: Policy development Contract administration Grievance response processes Resolution and discipline Investigations Labor and employee relations Arbitration and mediation Contract negotiations National Labor Relations Board (NLRB) matters
Engage in predictive analytics, use and develop costing data, and establish strong business rationale in support of Castrol’s labor initiatives.
Work as part of the global People Relations team on labor and employee relations projects.
Develop and implement training and proactive strategies to respond to union organizing.
Manage and direct responses to union organizing activity, including: Coordination of union election campaigns Training management personnel Interfacing with unions Working with the NLRB
Support P&C colleagues and leaders through coaching, guidance, and sharing best practices related to employee relations and investigations.