People Planning Operations Team Leader

Apple • Austin, TX

5d

About The Position

The People Planning Operations (PPO) team supports and drives execution of the workforce management strategies and operations for Apple Retail stores globally. Our team collaborates with partners across Apple to execute Retail programs, enabling teams and customers to receive a world class experience! As a Team Leader, you are instrumental in overseeing the execution of strategic plans and delivering programs through leading an effective team to plan, build, and refine weekly schedules. Blending operational management and team development, this position ensures seamless resource planning across locations while fostering a high-performing, diverse team.

Requirements

• 3+ years of leadership and people management experience.
• 5+ years experience in Retail Store Leadership, or supporting Retail Store Leaders and business in a Corporate function.
• Excellent collaboration and relationship building skills, including the ability to influence cross-functionally, navigate organizational structures, and manage complex relationships.
• Proven ability to analyze data and information and quickly identify trends and root causes.

Nice To Haves

• Ability to handle multiple activities in a fast-paced environment, using both strategic and tactical thinking.
• Operates effectively in global, dynamic, and time-critical settings.
• Excellent verbal and written communication skills with the ability to present to all levels of leadership.
• Prior workforce management operations or technology experience across staffing, scheduling, payroll, absence, leave, and related topics.
• Multilingual ability and knowledge of Apple Retail organization are valuable pluses.
• Experience managing a remote/geographically dispersed team is a plus.

Responsibilities

• Overseeing the execution of strategic plans and delivering programs through leading an effective team to plan, build, and refine weekly schedules.
• Ensuring seamless resource planning across locations while fostering a high-performing, diverse team.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed