People Partner, Agent Development
About The Position
At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
Requirements
- 5-10 years of experience in human resources or people operations, ideally in a fast-growing environment supporting Engineering organizations.
- Demonstrated expertise and understanding of HR best practices, employment laws, and regulations.
- Excellent organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
- Proactive, innovative mindset with a focus on continuous improvement and strategic impact.
- Experience partnering with engineering, product, or other technical teams.
Nice To Haves
- Hands-on experience implementing HR systems and processes in a scaling company.
- Exposure to international HR compliance, including global employment laws and cross-border workforce considerations.
- Understanding of international compensation structures and total rewards programs.
- Fluency with AI tools to continuously sharpen how the team operates and executes, not just to save time but to raise the bar on quality.
Responsibilities
- Serve as a key resource for employees and managers, providing guidance on HR policies, addressing and resolving employee conflicts, and fostering a positive and productive work environment.
- Manage HR systems, maintain accurate employee records, benefits enrollment, and generating HR reports.
- Ensure a seamless experience from candidate offer approval to new hire start date.
- Develop and ensure the effective implementation of HR policies and procedures across Sierra, ensuring alignment with legal requirements and company values.
- Design and implement employee engagement programs to enhance employee satisfaction and foster transparent and effective communication.
- Structure teams for efficiency and scalability, define roles and responsibilities, and align talent with our business strategy and outcomes.
- Coach and support managers to build high-performing, engaged teams and navigate people-related challenges with confidence.
- Leverage data and organizational signals to get ahead of risks. Partner with leaders to build resilient team structures and maintain high talent density.
- Translate trends and signals into clear, concise narratives that drive better people decisions at every level.
Benefits
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
