People Operations Specialist

Global Overview•Minnetonka, MN

5d•Hybrid

About The Position

We are seeking a People Operations Specialist who is a big thinker, ready to roll up their sleeves and jump in. Someone who is curious, with a desire to learn and grow, and is excited about supporting our people and our business leaders across the employee lifecycle. You'll work directly alongside our leader of People Operations, providing hands-on support across the People Ops function — operations (logistics, employee questions & changes etc), compliance, benefits, culture, and process improvement. This is a great fit for someone enjoys detail-oriented execution work, and has a genuine passion for the employee experience.

Requirements

Bachelor's degree in Human Resources, Business, or a related field
3+ years in HR/People Operations
Experience with HRIS platforms
Strong Excel skills
Exceptional communication and interpersonal skills
Strong organizational and time-management abilities, with the ability to prioritize and manage multiple tasks simultaneously
Proven ability to work effectively both independently and as part of a team
Sound judgement and problem-solving skills
Internal and external customer-focused attitude, with a high level of professionalism and discretion
Exceptional interpersonal communication and relationship-building skills
Excellent business writing and oral communication skills
Strong active listening skills
Strong organizational skills with the ability to manage multiple moving calendars and priorities at once
Strong Excel skills, with the ability to manage and analyze employee data
Detail/accuracy focus coupled with the ability to see the broader picture
Experience working in a complex, fast-paced environment
Ability to work cross-functionally

Responsibilities

Serve as a trusted resource for employees, answering questions and providing guidance on company policies and procedures
HRIS administration — maintaining employee records, processing changes, and tracking time off
Maintain and update reporting on key people metrics (headcount, turnover, time-to-hire)
Assist with People Operations functions including employee relations, performance management, and benefits administration
Collaborate with cross-functional teams to address employee needs and resolve issues in a timely manner
Help administer and communicate employee benefits programs, including open enrollment support and day-to-day employee questions
Support the rollout and upkeep of HR policies and the employee handbook, ensuring consistency and compliance
Assist with employee engagement initiatives and help gather and act on employee feedback
Contribute to People Operations process improvements, identifying ways to make programs more efficient and effective
Own interview scheduling and logistics for open roles, coordinating across candidates, hiring managers, and interview panels
Help plan and execute team events, recognition programs, and initiatives that keep a distributed/hybrid team connected
Assist in running pulse surveys and compiling feedback for the Head of People Ops
Support performance review cycles by coordinating timelines, templates, and manager reminders
Own the company's swag program end to end - selecting, ordering, and distributing branded merchandise that reflects our culture and makes employees and partners feel like part of the team
Design and manage our employee milestone program, coordinating thoughtful anniversary and recognition gifts that celebrate tenure and contributions
Look for opportunities to build moments of appreciation into the employee experience
Additional administrative duties as assigned