People Operations Partner

Culture Amp•San Francisco, CA

8d•Hybrid

About The Position

We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together. Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day. Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company. For more information visit cultureamp.com . How you can help make a better world of work At Culture Amp, our People Operations team exists to build a better world of work, starting with our own Campers. As our People Operations Partner, you'll be at the heart of how we deliver a seamless, fair, and human-centred employee experience. This is a role for someone who doesn't just process transactions, you look at how things work, spot where they break down, and actively build something better. You'll partner closely with our People and Systems Analyst to co-create AI-powered solutions that modernise how People Ops runs, while owning the day-to-day lifecycle operations that keep our Campers supported. If you're energised by the intersection of operational rigour and emerging technology, and you want your work to have a direct impact on the experience of hundreds of people across the globe, this is the role for you. As part of this team of amazing humans, You will Own employee lifecycle operations - Manage end-to-end processing of all employee lifecycle events including onboarding, offboarding, transfers, promotions, contract changes, and leave management, understanding jurisdictional requirements and ensuring every Camper transition is handled with care and accuracy. Co-create AI solutions for People Ops - Partner with the People and Systems Analyst in a genuine co-creation relationship to design, test, and iterate on AI-powered tools that transform how People Ops works. You'll bring the operational knowledge of what a process needs to do, contribute to how it gets built, and own the tooling once it's deployed. Support compliance and policy coordination - Support the Compliance & Operations Manager by coordinating compliance training (tracking completion, chasing non-completers, maintaining records with AI-powered tools), assisting with policy communications and version control, and maintaining jurisdiction-specific compliance checklists and SOPs to ensure adherence to local requirements and proactively flag anomalies as they arise. Maintain HRIS data integrity - Treat accurate HRIS data as a non-negotiable standard, understanding that the quality of the team's AI outputs is only as good as the data that feeds them. Proactively identify and surface process improvements - Spot processes that are manual, repetitive, or error-prone and bring them forward with a clear articulation of the problem, the current state, and what a better version would look like. This is an ongoing expectation, not a periodic exercise.

Requirements

1–3 years in HR Operations, People Operations, or a similar operational generalist role
A demonstrated track record of building things to solve process problems
Comfortable with automation or AI tools (like Zapier, Make, Power Automate, ChatGPT, or Claude)
Exposure to HRIS platforms (Workday, BambooHR, or similar)
Detail-oriented and data-driven
A builder at heart
A collaborative partner
Curious and growth-oriented

Nice To Haves

Hands-on BambooHR experience would be a huge plus.
Multi-jurisdiction exposure is advantageous - AU, multi-state US, UK or similar.

Responsibilities

Manage end-to-end processing of all employee lifecycle events including onboarding, offboarding, transfers, promotions, contract changes, and leave management, understanding jurisdictional requirements and ensuring every Camper transition is handled with care and accuracy.
Partner with the People and Systems Analyst in a genuine co-creation relationship to design, test, and iterate on AI-powered tools that transform how People Ops works. You'll bring the operational knowledge of what a process needs to do, contribute to how it gets built, and own the tooling once it's deployed.
Support the Compliance & Operations Manager by coordinating compliance training (tracking completion, chasing non-completers, maintaining records with AI-powered tools), assisting with policy communications and version control, and maintaining jurisdiction-specific compliance checklists and SOPs to ensure adherence to local requirements and proactively flag anomalies as they arise.
Treat accurate HRIS data as a non-negotiable standard, understanding that the quality of the team's AI outputs is only as good as the data that feeds them.
Spot processes that are manual, repetitive, or error-prone and bring them forward with a clear articulation of the problem, the current state, and what a better version would look like. This is an ongoing expectation, not a periodic exercise.