People Operations & Office Manager, Americas

Brevo•Austin, TX

22h•Hybrid

About The Position

At Brevo, weâre not just building a CRM. With our technology, weâre helping millions of organizations build lasting relationships with their customers. From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition. We give businesses a clear view of the customer journey, so they can focus on what matters: connection. As a certified B Corp, weâre proud to grow with purpose, committed to high standards of social and environmental impact, not just performance. Today, more than 500,000 businesses across 180 countriesâfrom NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelinâtrust Brevo to engage their audiences, cut through complexity, and deliver results. Our reliable technology and 75+ integrations help them create unparalleled customer experiences, without the usual tech headaches. We recently exceeded 200m ARR and reached a major milestone by becoming a Unicorn, backed by strong growth and global expansion - and weâre just getting started! This role is equal parts HR operations and office management, and we mean that. If you want a role where you can go deep on payroll, benefits, and people ops while also being the person who makes the Austin office hum, this is it. If you'd rather stay in one lane, this probably isn't the right fit. Three days a week onsite, reporting to the Head of HR, Americas.

Requirements

Hands-on experience processing US and Canadian payroll
Benefits administration experience in both the US and Canada
Strong attention to detail and organizational discipline, this role is heavy on execution quality
Discretion with confidential employee information
A genuine willingness to own office operations alongside HR work, not just tolerate it
Experience with BambooHR, Rippling or similar HRIS & Payroll tools

Responsibilities

Keep the Austin office running: supplies, vendors, facilities, mail, workspace setup, and anything else that needs an owner
Plan and execute team events and gatherings, onsite and remote, that people actually want to attend
Support onboarding logistics and keep office expenses on budget
Support payroll and benefits administration across US states and Canadian provinces
Handle enrollment, life events, terminations, PTO tracking, discrepancies, and Finance reconciliations without things falling through the cracks
Keep us compliant with ACA, COBRA, ERISA, and Canadian equivalents
Run onboarding: background checks, I-9s, offer docs, system setup, employment verifications
Own data accuracy across HRIS, payroll, and benefits platforms, you'll be the one who catches issues before they become problems