People Operations Manager
About The Position
Solstice is redefining how life sciences organizations commercialize their therapeutics. We are building a commercial engine that allows pharmaceutical marketers to launch campaigns at 100x the speed. Rapid growth: Over the past year, we have been working with some of the top life sciences manufacturers and are working with over 50+ pharma brands across some of the largest pharma companies in the world. . Frontiers of technology: We’re building applications and rapidly iterating technical approaches at the frontiers of AI, experimenting with LLMs and new frameworks. We are incorporating new, advanced frameworks to our solution to better define the possibilities of pharmaceutical marketing. Top-tier investors: We’ve raised from investors like Transformation Capital, Twelve Below, Virtue and the founders of Datavant, Commure, and Paradigm to supercharge our growth and build an elite team of engineers and operators. About the Role We’re hiring a People Operations Manager to be the connective tissue of Solstice. This is a hybrid HR and office management role that keeps our team running, our culture humming, and our NYC office firing on all cylinders. You’ll split your time roughly 50% HR / 50% office operations and executive support, partnering closely with our founders to build the systems and rituals that scale a high-performing team. This is an in-person role for someone who thrives on ownership, moves fast, and notices the small things before anyone else does.
Requirements
- 3+ years in HR, executive assistant, or office management roles — ideally a mix of both
- Highly organized with sharp attention to detail; nothing slips through the cracks
- Strong written and verbal communicator who can build trust across every level of the org
- Proactive operator who spots problems early and solves them without being asked
- Discreet and trustworthy with sensitive information (comp, performance, personnel matters)
- Energized by an in-person, fast-moving startup environment
Nice To Haves
- Prior experience scaling a people function from the early stages
Responsibilities
- Write and maintain the company handbook, covering policies, culture, and people practices
- Support onboarding so new hires ramp quickly and feel set up for success from day one
- Serve as a trusted resource for employee questions, concerns, and career development
- Roll out and manage our performance review system, ensuring manager compliance and timely cycles
- Drive employee retention: execute on culture initiatives and keep company morale high
- Own end-to-end planning of our annual company retreat
- Own day-to-day operations of our NYC office — facilities, supplies, vendors, and overall environment
- Manage complex calendaring and scheduling for the executive team, including cross-timezone coordination
- Provide administrative support to the founders, including travel booking, expense tracking, and ad hoc research
- Serve as the first point of contact for office-related needs and help build a strong in-office culture
- Coordinate team events, offsites, and meetings — logistics through execution
- Own onboarding logistics for new hires: workspace setup, equipment, and the day-one experience
- Partner with finance and legal on vendor contracts, invoices, and office-related spend
- Identify process gaps and proactively implement solutions before being asked
Benefits
- Full benefits included
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
