People Operations Manager

Leapfrog Brands • Richmond, VA

2d • Hybrid

About The Position

We're seeking a People Operations Manager who is passionate about recruiting and employee experience and excited by the opportunity to help build a growing People function for our Swig Life brand. As the first dedicated People Operations hire in our Richmond office, you'll serve as the local People Operations lead, owning recruiting efforts while helping to strengthen People processes, programs, and best practices. This role offers a unique opportunity to combine hands-on execution with meaningful influence as we continue to invest in our people and culture.

Requirements

• 5+ years of progressive Human Resources/People Operations experience, including significant ownership of full-cycle recruiting and talent acquisition
• Demonstrated success independently managing people operations processes across multiple functions and levels, with strong knowledge of recruiting best practices and employee experience strategies
• Experience partnering directly with hiring managers and leaders to develop hiring strategies, manage talent needs, and drive efficient hiring outcomes
• Broad HR experience supporting onboarding, employee relations, performance management, policy administration, compliance, and employee engagement initiatives
• Proven ability to operate independently, manage competing priorities, and execute effectively in a fast-paced, growth-oriented environment while collaborating closely with leadership
• Strong interpersonal, communication, and organizational skills, with the ability to build trusted relationships, exercise sound judgment, and maintain confidentiality
• Deeply knowledgeable in local and federal HR laws and regulations
• Ability to embrace transparency and adapt to shifting priorities, while learning from each decision and maintaining focus on progress

Responsibilities

• Lead full-cycle recruiting efforts, including candidate sourcing, pipeline management, conducting interviews, schedule coordination, and delivery of a positive and efficient candidate experience.
• Manage and continuously enhance the onboarding experience, including facilitation of new hire orientation, coordination with cross-functional stakeholders, and support of successful team member integration.
• Oversee the maintenance and accuracy of personnel records, HR systems, and employee documentation, ensuring confidentiality, compliance, and adherence to company policies and recordkeeping standards.
• Partner with leaders and managers to provide guidance on employee relations, performance management, talent development, and day-to-day People matters, escalating to the Director of People Operations as needed.
• Support communication and change management efforts related to People programs, policy updates, and organizational initiatives to ensure alignment and employee understanding.
• Drive employee engagement and culture initiatives, including recognition programs, feedback efforts, surveys, and action planning to enhance the overall employee experience.
• Support workplace operations and office management initiatives, proactively identifying opportunities to improve operational efficiency and foster a positive work environment.
• Track and analyze HR metrics and trends related to recruiting, retention, engagement, and employee experience to inform recommendations and support business decisions.
• Ensure compliance with federal, state, and local employment laws and company policies while promoting consistency and best practices across People Operations processes.

Benefits

• 15 days Paid Time Off your first year, and an additional day each year thereafter (up to 25 days)
• company paid sick days
• holidays
• parental leave options
• Medical, dental, and vision insurance
• commuter benefits
• additional voluntary benefits
• Annual bonus payouts for all salaried employees
• up to a 5% 401k match with no vesting period

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed