People Operations Manager
About The Position
TechnoMile is a fast-growing, PE-backed SaaS company with approximately 200 employees across the US and India, operating in the GovCon market with an aggressive growth trajectory including active M&A. The company is heavily investing in its People function and seeks a People Operations Manager to establish the operational backbone necessary to support this ambition. This role is focused on building and improving systems, processes, and data for the People function, covering HRIS, compensation, compliance, payroll, and onboarding across two countries. The position requires hands-on involvement in implementing new platforms, modernizing operations for a scaling company, and creating foundational elements from scratch. It is a player/coach role with significant ownership, involving management of the India-based HR Lead, oversight of the infrastructure for a two-country People function, and direct influence on operational strategies, including through acquisitions. The ideal candidate will be motivated to identify and fix manual or inefficient processes. A key expectation is the use of AI as a core component of daily work within the function.
Requirements
- 5-8+ years in People Operations or HR Operations, ideally with a track record of scaling and professionalizing a function
- Hands-on experience implementing and managing HRIS platforms, compensation tools, and workflow automation
- Experience supporting US and international employee populations (India experience a strong plus)
- A genuine player/coach mentality: you'll build and execute directly while designing for what the function needs to look like at 2x or 3x the size
- Real experience using AI to improve People Operations, whether through automation, data quality, or reporting. This isn't a nice-to-have. It's core to how every role in this function operates.
- Strong data instincts and a bias toward evidence over assumption
Nice To Haves
- PE-backed, high-growth, or M&A environment experience is a plus
Responsibilities
- HRIS strategy and administration, including leading a planned platform migration
- Compensation platform implementation, partnering with the CPO to build job architecture, career levels, and salary bands across US and India
- Onboarding, reimagined: designing a consistent, scalable new-hire experience across both countries
- Offboarding and exits, including standardized exit interviews
- Employee lifecycle administration: promotions, transfers, role changes, and terminations
- Benefits administration, owning the broker relationship and the day-to-day employee experience
- Compliance across both geographies, including emerging pay transparency requirements
- Payroll operations oversight for US and India
- Workflow automation, using AI and modern tooling to replace manual, person-dependent processes with systems that scale
- People data and analytics, giving leadership real visibility into the business
- M&A integration support, leading systems migration and data onboarding
- Coaching and developing our India-based HR Lead
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
