People Operations Manager

Vynca•San Mateo, CA

1d•Remote

About The Position

We are seeking a People Operations Manager to lead the operational backbone of our People function. This is a critical hire: you will own payroll, benefits, multi-state tax and employment registration, HRIS administration, and compliance operations for a fast-growing 220-person distributed workforce. You will directly manage our Sr. Payroll & Benefits Administrator and our future HR Compliance Specialist, and serve as the go-to expert for the operational and regulatory complexity that comes with supporting clinical teams across the country. You will be joining a mission-driven team at an inflection point. Our work directly supports clinicians and care navigators who are making a meaningful difference in the lives of patients with serious illness and complex needs. We take compliance and operational excellence seriously — not as bureaucracy, but as care for our people. This role is right for someone who has done this work before, ideally in healthcare or another highly regulated, multi-state environment, and who can move fast without cutting corners. You are equally comfortable running accurate payroll and presenting a compliance risk summary to leadership. This is a remote position with occasional travel required for training, meetings, and other business needs. At this time we are only considering applicants in the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, and Washington, with a preference for applicants based in MST or CST.

Requirements

6+ years of progressive HR operations or payroll/benefits experience, with at least 2 years in a management role
Demonstrated experience managing multi-state payroll and employment compliance (20+ states strongly preferred)
Deep knowledge of federal and state wage and hour law, benefits regulations (ERISA, ACA, HIPAA), and employment tax requirements
Hands-on HRIS experience; strong preference for candidates with experience in Rippling
Track record of building or improving people operations infrastructure in a high-growth organization
Strong analytical skills and comfort with data — you can build a report and tell the story behind the numbers

Nice To Haves

Experience in healthcare, home health, or another distributed clinical workforce environment
Familiarity with clinical employee classifications (exempt vs. non-exempt, per diem structures, clinical licensing considerations)

Responsibilities

Own end-to-end payroll processing across all states, partnering with our Sr. Payroll & Benefits Administrator to ensure accuracy and timeliness
Oversee benefits administration including open enrollment, carrier relationships, COBRA, and leave-related benefit coordination
Ensure compliance with federal and state wage and hour laws, including overtime, exempt/non-exempt classification, and pay equity requirements
Serve as the escalation point for complex payroll and benefits issues
Manage state and local tax registrations, nexus determinations, and employer account maintenance across all active states
Proactively manage registration requirements as Vynca expands into new states
Own the HRIS platform (configuration, data integrity, reporting, and user support), ensuring it scales with our growth
Drive system improvements and integrations across payroll, ATS, benefits, and performance tools
Build and maintain people data dashboards and reporting for HR leadership and Finance
Partner with the HR Compliance Specialist to maintain federal and state compliance across all employment programs
Oversee I-9/E-Verify administration, EEO-1 and VETS-4212 reporting, and other regulatory filings
Identify compliance risks proactively and recommend mitigation strategies to People leadership
Directly manage and develop the Sr. Payroll & Benefits Administrator and HR Compliance Specialist
Foster a team culture of accuracy, responsiveness, and continuous improvement
Serve as a thought partner to the Chief People Officer on operational strategy and infrastructure decisions