People Operations Manager
About The Position
UMOM New Day Centers is hiring a hands-on People Operations Manager to support employees and supervisors at its Phoenix-area campuses. The role provides direct guidance to supervisors on employee relations, manages leaves, accommodations, benefits, HR systems, and people data, and helps maintain compliance. The manager will also guide the People Operations Coordinator and cross-train with the Talent Acquisition and Onboarding Specialist as the People Operations function grows. The position is based in Phoenix, Arizona, with travel between UMOM campuses. It is full-time, Monday through Friday, with occasional evenings or weekends. The role requires a Level One Fingerprint Clearance Card or the ability to obtain one, Central Registry screening, a background check, a drug screen, and a valid Arizona driver's license.
Requirements
- At least 5 years of progressive HR experience, including at least 2 years advising managers directly on employee relations.
- Hands-on employee relations experience, including coaching managers and preparing for terminations.
- Experience administering FMLA and ADA leaves and accommodations.
- Experience administering employee benefits.
- Working knowledge of employment law, including Arizona law.
- Level One Fingerprint Clearance Card, or ability to obtain one.
- Successful Central Registry screening, background check, and drug screen.
- Valid Arizona driver's license.
Nice To Haves
- PHR, SHRM-CP, or equivalent certification; certification is expected within 12 months, and UMOM will cover exam fees for those not yet certified.
- Experience supporting an HRIS implementation.
- Nonprofit, human services, or multi-site experience.
Responsibilities
- Coach supervisors through attendance, performance, and corrective-action conversations, and guide them through terminations with care and consistency.
- Administer leaves, accommodations, and employee benefits, providing employees with clear answers and support.
- Own the HR system and people data, including implementations and upgrades, and ensure information is accurate and supports Finance's payroll needs.
- Maintain compliance, including fingerprint clearances and E-Verify, and conduct the annual review of policies and the employee handbook.
- Guide the People Operations Coordinator and cross-train with the Talent Acquisition and Onboarding Specialist.
Benefits
- $0 premiums for employee-only medical, dental, and vision coverage.
- 401(k) with employer contributions of 3.5% of pay when the employee contributes, increasing to 5% after 3 years and 10% after 5 years of service.
- Employer-paid life insurance.
- Employer-paid short-term disability.
- HSA contributions with the high-deductible health plan.
- Free Employee Assistance Program and telehealth access.
- Paid time off and paid holidays.
- Eligibility for Public Service Loan Forgiveness as an employee of a qualifying 501(c)(3) nonprofit.
- UMOM will cover exam fees for the PHR, SHRM-CP, or equivalent certification.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
