People Operations Manager

Formation Bio•Boston, NY

1d•Hybrid

About The Position

Formation Bio is a technology- and AI-driven pharmaceutical company focused on making drug development and clinical trials more efficient. The People Operations Manager will own day-to-day operations that support employees throughout their time at the company, ensuring processes run smoothly, data remains accurate, and employees and managers have a positive experience. The role has meaningful ownership of core People processes and contributes to building a more efficient, scalable, and AI-enabled People function. The manager will report to the Director, People Operations and work closely with the broader People Team, Finance, Legal, Payroll, Talent Operations, and external partners. The role covers employee lifecycle operations, benefits, compliance, performance and compensation processes, People systems and data, employee support, and continuous process improvement.

Requirements

At least 5 years of experience in an operational role on a People team, ideally at a fast-paced, growing company.
Hands-on experience owning employee benefits administration, HR compliance, and core People processes such as onboarding, offboarding, open enrollment, and leaves of absence.
Experience managing HR systems and employee data, with a strong understanding of data accuracy, reporting, and process integrity.
Working knowledge of U.S. employment laws and compliance requirements, and judgment to recognize when additional expertise is needed.
Strong operational and project management skills, including independently managing multiple priorities and delivering accurate, high-quality work.
Ability to identify inefficiencies, simplify processes, and improve People function operations.
Curiosity and fluency with AI and technology, including examples of using tools to automate work, improve accuracy, or increase efficiency.
Ability to build trust with employees, managers, and cross-functional partners, using discretion and sound judgment in sensitive situations.
High ownership, bias for action, attention to detail, and focus on business impact.

Nice To Haves

ADP experience is strongly preferred.
Experience in a fast-paced, growing company.

Responsibilities

Own day-to-day People Operations across the employee lifecycle, including onboarding, employee changes, leaves of absence, internal transfers, payroll partnership, and offboarding.
Manage benefits administration, including enrollment, eligibility, life events, open enrollment, employee questions, leaves of absence, and relationships with the benefits broker and vendors.
Handle People compliance, including required reporting, employee records, policies, handbook updates, mandatory training, and applicable federal and state employment requirements.
Project manage performance, promotion, and compensation review cycles in partnership with the broader People Team.
Support compensation and equity administration, including market benchmarking, employee changes, grant coordination, and maintaining accurate compensation data.
Maintain accurate and reliable employee data across People systems, including ADP and Lattice, and support reporting and analytics for business decisions.
Respond to employee and manager questions, resolve issues, and maintain clear, accessible employee-facing documentation.
Coordinate processes and clarify responsibilities with Finance, Payroll, Legal, and Talent Operations.
Identify opportunities to simplify and automate People processes using AI and technology to reduce manual work, improve accuracy, and improve the employee experience.