People Operations Manager

LinkSquares, Inc. • Boston, MA

3h • $115,000 - $135,000 • Hybrid

About The Position

The People Operations Manager is a detail-oriented, highly organized professional who thrives on owning both the operational backbone and the strategic programs of a People function. You'll be the go-to resource for onboarding, benefits, HRIS data integrity, and compliance, while also acting as a trusted advisor to managers on employee relations, performance management, and development. This role is a strong fit for someone who wants to innovate and improve People programs utilizing AI and new technology.

Requirements

• 3–5+ years of experience in People Operations, HR Generalist, or a related People/HR role, ideally in a SaaS or high-growth environment.
• Hands-on experience administering employee benefits programs and owning HRIS data.
• Working knowledge of employment law, leave of absence requirements, and compliance fundamentals.
• Strong Excel and analytical skills and comfort turning People data into clear reports and insights.
• Excellent judgment and discretion. You'll regularly manage highly confidential information.
• Highly organized and proactive, with the ability to manage multiple priorities and deadlines.
• Based in or able to work from our Boston office Tuesday and Thursday each week (hybrid).

Nice To Haves

• Experience supporting compensation programs (job evaluations, leveling, benchmarking) is a plus.

Responsibilities

• Own the onboarding process end-to-end — orientation, benefits enrollment, background checks, and every other step that gets a new hire set up for success.
• Manage annual open enrollment and serve as the primary point of contact for employee benefits questions; partner with our brokers to continuously improve our offerings.
• Maintain compliance with employment law, leave of absence requirements, benefits, and compensation regulations, including recurring audits with our vendors.
• Own our HRIS system — timely, accurate data entry and administration, with the strictest confidentiality for sensitive employee information.
• Partner across the People team and other departments on operational processes like headcount management, new hire logistics, and offboarding.
• Own People analytics and reporting, compiling and analyzing data for quarterly metrics reports that inform business decisions.
• Support LinkSquares' compensation program through job evaluations, job leveling, and benchmarking, partnering with business leaders and Talent Acquisition on new hire pay decisions.
• Maintain and evolve LinkSquares’ Performance Management processes by managing applicable systems, training and feedback.
• Own LinkSquares’ engagement survey processes by conducting recurring surveys, analyzing results and proposing actions to leaders accordingly.
• Partner with the organization to navigate challenging employee matters, conduct exit conversations and investigations.
• Act as a go-to resource for managers and executives on people matters — performance management, leaves of absence, employee development, and employee relations.

Benefits

• medical, dental, and vision insurance
• 401k retirement plan with a company match
• equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure)
• flexible paid time off
• generous parental leave
• life and disability insurances

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed