Intern - People Operations

Vaniam Group

1d•Remote

About The Position

Vaniam Group's People Operations team supports every employee across the organization — from onboarding and benefits to culture and compliance. As our People Operations Intern, you'll build an AI-enabled knowledge base that transforms how employees and managers find answers to their most common questions. This is a high-impact project for someone who cares about employee experience and wants to apply AI to solve real operational challenges at scale.

Requirements

Currently pursuing a bachelor's or master's degree in Human Resources, Organizational Psychology, Business Administration, Information Science, or a related field
Strong organizational skills and attention to detail, with the ability to manage and categorize large volumes of information
Clear, concise writing skills suited for internal communications and employee-facing content
Comfort working independently in a fully remote environment and managing your own priorities
Availability to work 20 hours per week for 10–12 weeks (June through August 2026)

Nice To Haves

How People Operations functions in a fully remote, growing organization — including benefits administration, compliance, and employee engagement
Information architecture and content design principles for building scalable internal knowledge systems
How to evaluate, configure, and pilot AI agents and chatbot tools for enterprise use
Techniques for translating dense policy language into clear, employee-friendly content
Stakeholder management and cross-functional collaboration in a people-centered function

Responsibilities

Inventory and organize existing People Operations documentation, including policies, benefits guides, onboarding materials, and process workflows
Structure content into a searchable, well-tagged knowledge base designed for self-service use by employees and managers
Use AI tools — primarily Claude and Copilot — to draft, summarize, and standardize FAQ entries covering the most frequently asked People Operations questions
Pilot an AI-powered FAQ agent or chatbot prototype that can surface relevant answers from the knowledge base
Document the content architecture and maintenance process so the People Operations team can update the knowledge base independently after the internship
Present the completed knowledge base, pilot results, and recommendations for scaling to leadership