People Operations & HR Office Intern

MARKT-PILOT•Chicago, IL
•Onsite

About The Position

MARKT-PILOT is seeking a proactive, detail-oriented college student to support its U.S. People & Culture team. Working directly with the U.S. People & Culture Manager, the intern will gain hands-on experience in talent acquisition coordination, employee onboarding, office operations, and employee experience. The role supports day-to-day processes for employees and the operation of the growing U.S. business. The intern will coordinate candidate interviews and communications; assist with application reviews and recruiting trackers; support new-hire preparation; coordinate approved IT equipment orders, shipments, inventory, and returns; and maintain non-confidential process guides and team resources. The role also supports the daily operation of the Chicago office, team visits, meetings, engagement activities, and company events, and may assist with other People & Culture projects. The internship is based at the downtown Chicago office and is initially fully in person. Limited remote flexibility may be considered after onboarding based on business needs. The schedule is 12–16 hours per week, typically across 2–3 weekdays during business hours, coordinated around classes and team needs. The role pays $18 per hour and requires a minimum three-month commitment, with a review after two months to evaluate fit, workload, and potential extension.

Requirements

  • Currently enrolled in a college or university program.
  • Strong organization, attention to detail, and ability to manage multiple tasks and deadlines with consistent follow-through.
  • Clear, professional written and verbal communication skills and a collaborative, service-oriented approach.
  • Self-motivated and willing to take initiative, clarify expectations, ask questions, and raise issues or mistakes promptly.
  • Good judgment and understanding of the importance of confidentiality and appropriate escalation.
  • Comfortable using Microsoft Office tools, particularly Excel, Outlook, and Teams, and learning new systems.
  • Able to work in person at the downtown Chicago office for 12–16 hours per week across approximately 2–3 weekdays.

Nice To Haves

  • Studies in Human Resources, Business Administration, Psychology, Communications, Operations, or a related field.
  • Participation in student organizations, campus employment, volunteer activities, event planning, or other roles demonstrating ownership and reliability.

Responsibilities

  • Coordinate candidate interviews, scheduling changes, and follow-up communications with candidates and hiring managers.
  • Assist with application reviews, recruiting trackers, and candidate pipeline updates as agreed with the Talent Acquisition team.
  • Support new-hire preparation, including onboarding schedules, calendar invitations, welcome materials, and checklists.
  • Coordinate approved IT equipment orders, shipments, inventory, and returns in partnership with internal teams and vendors.
  • Create and update non-confidential process guides, templates, tracking spreadsheets, and team resources.
  • Support daily operations of the Chicago office, including supplies, deliveries, vendors, and general office coordination.
  • Assist with team visits, meetings, employee engagement activities, and company events, including scheduling and logistics.
  • Help identify opportunities to improve recurring administrative processes.
  • Support other People & Culture projects as assigned.

Benefits

  • Applicable Chicago paid leave and paid sick leave.
  • Eligibility for other company benefit programs is governed by applicable plan terms and company policy.
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