HR People Operations Specialist

Idexx • Westbrook, ID

3d • Hybrid

About The Position

The HR People Operations Specialist is a trusted partner in recruitment, I-9 compliance, and employee onboarding. The role works across departments to research and resolve questions and issues, maintain accurate and confidential employee data and documentation, and improve related processes. It is a hybrid role, with on-site work in Westbrook on Tuesdays and Wednesdays each week. The work may be call-center based and takes place in a general office environment.

Requirements

• High school degree or an equivalent combination of education and experience.
• Knowledge of HR functions.
• Detail-oriented, with a high degree of accuracy and a strong commitment to confidentiality.
• Strong time-management skills and ability to prioritize tasks with tight deadlines.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills and a drive to improve how work is done.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced, time-critical environment.
• Ability to work with a variety of systems and databases, including Microsoft Office, Workday, and ServiceNow.
• Good customer-service skills and ability to exchange information with a wide variety of people.
• Organized, with the ability to multitask.
• Extensive sitting, standing, and computer use.
• Willingness to travel occasionally.
• Ability to work in a general office environment with normal office noise and occasional moderate noise.

Nice To Haves

• Workday and/or ServiceNow experience.

Responsibilities

• Receive transaction and other information from related departments, outside vendors, and other sources.
• Enter data into systems and databases according to established guidelines and procedures.
• Contact departments, employees, customers, vendors, and others to clarify information and exchange information.
• Audit, validate, and reconcile data for accuracy and adherence to policies; resolve discrepancies and make corrections.
• Recommend process improvements to make work more scalable, faster, and reliable.
• Assist with background checks, offer letters, relocation processes, and other recruitment activities.
• Maintain I-9 records for current U.S. employees, track expiring I-9s, follow up with employees to update documentation, and conduct I-9 audits.
• Research and respond to questions and issues, consulting and interpreting appropriate policies to resolve them.
• Train employees and others as needed.
• Prepare and present reports as needed.

Benefits

• Opportunity for an annual cash bonus.
• Health, dental, and vision benefits.
• Day-one 5% matching 401(k).
• Financial support.
• Pet insurance.
• Mental health resources.
• Paid volunteer days off.
• Employee stock program.
• Foundation donation matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED