People Operations Generalist

Kinetic•Remote ,

1d•$60,000 - $85,000•Remote

About The Position

Kinetic is seeking a reliable, detail-oriented, personable, and proactive People Operations Generalist to join their lean People team. This role is ideal for someone who enjoys both candidate sourcing and the organizational aspects of people operations, company culture, and event logistics. The position reports directly to the Sr. Director of People Operations. Approximately half of the time will be dedicated to recruiting efforts, including sourcing candidates, managing pipelines, and ensuring a positive candidate experience. The other half will focus on supporting the employee lifecycle, from onboarding to offboarding, and managing internal logistics such as company swag and vendor relations for annual team meetings. As a remote-first company, this role is crucial for maintaining smooth processes, moving pipelines forward, and fostering a vibrant culture. The individual's communication style and energy will significantly shape the initial impression of Kinetic for those interacting with the company.

Requirements

2–4 years of experience in a recruiting, talent coordination, or People Ops role, ideally within a fast-paced startup or remote environment.
Stellar project management skills.
Clear, engaging email writing skills and ability to build rapport quickly with candidates and executives.
High emotional intelligence (EQ), with a warm, approachable demeanor.
Ability to make people feel comfortable and valued.
Ability to pick up new tools quickly.
Understanding of the rhythm of a remote workforce and ability to keep projects moving independently.
Pride in high-quality follow-through.
Ability to handle sensitive employee data with absolute confidentiality.
Patience, clarity, and a helper’s mentality when responding to employee inquiries.
Process-driven approach to documentation.

Nice To Haves

Experience using an ATS like Greenhouse or a sourcing tool like Gem.
Prior experience working in a fully remote company.
Experience hiring or working within the Insurtech space.
Certification in SHRM or HRCI.

Responsibilities

Source and engage top-tier technical and non-technical candidates through multiple channels.
Maintain organized hiring pipelines, efficiently move candidates through the process, and run/facilitate internal hiring meetings.
Serve as the primary point of contact for candidates, managing communications with transparency, responsiveness, and empathy to ensure a positive candidate experience.
Maintain accurate data and reports within recruiting systems to keep hiring managers aligned.
Own the logistics of onboarding new hires, including coordinating WFH setups, schedules, and orientation.
Manage smooth offboarding processes, with support from the Sr. Director of People Operations.
Support running RFP processes for hotels, venues, and vendors for annual company-wide meetings and retreats.
Manage company swag inventory, including ordering, designing, and global distribution for new hires and milestones.
Support the Director of People Operations on administrative tasks, process improvements, and compliance projects.
Act as the primary point of contact for day-to-day employee inquiries regarding company policies, PTO tracking, and basic benefits navigation, escalating complex issues as needed.
Help maintain and update the employee handbook, internal wikis, and company policies.
Respond to and log minor employee relations concerns with empathy, neutrality, and confidentiality.
Ensure employee files, HR systems, and organizational charts are accurate and up-to-date.
Handle other administrative tasks as assigned.