People Operations Generalist

Stord•Atlanta, GA

3d•Onsite

About The Position

The People Operations Generalist serves as the local, on-the-ground point of contact for all HR responsibilities at their assigned local fulfillment center. This role creates a positive and engaging employee experience by acting as a people advocate for the People team. The Generalist collaborates closely with the 1P People Team to ensure each facility upholds Stord's culture and employee experience, adapting to the challenges and opportunities of a startup environment. The Generalist manages daily HR functions for the warehouse and proactively works to continuously improve the people experience in partnership with the BPPE team to meet the evolving needs of the business. This role is onsite Monday-Friday.

Requirements

3+ years of human resource experience or a blend of operations and HR experience.
Experience supporting hourly employee client groups.
Experience in retail, call center, distribution center, or manufacturing environments.
Proficiency with HRIS Systems.

Nice To Haves

A completed Bachelor's Degree from an accredited university.
Understanding of daily HR tasks associated with warehouse associates (including but not limited to background checks, onsite training, HR questions, performance/attendance issues, and general wellbeing of associates on a daily basis).

Responsibilities

Serve as the main HR contact and employee advocate for their assigned FC location, offering assistance on-site daily with all HR questions, issues, and concerns (including background checks, new hire orientation, overseeing training, servicing requests, people advocacy, and morale boosting activities and programs).
Collaborate with the 1P People Team to locally organize ideas on issues, develop thorough execution plans, and drive the process to successful implementation in a manner consistent with other locations.
Partner with the 1P People Team to drive best-in-class programs for warehouse employee experience, setting Stord apart from competitors.
Gauge employee engagement and facilitate discussions around opportunities for improvement, working with warehouse managers and the Employee Experience team for ongoing changes to existing programs and new implementations as often as necessary.
Champion, execute, and monitor contributions that develop and sustain a workplace that mirrors Stord's values and culture.
Collaborate with the 1P People Team to develop plans to promote an inclusive environment that is engaging, enabling, and energizing, and where associates can thrive.
Continuously analyze people data and understand trends to provide proactive engagement opportunities and solutions that support business objectives, adherence to policy, and cultural values.
Develop strong working relationships with key leaders at warehouses to facilitate a positive work environment and drive continuous improvement.
Coach and advise managers on sensitive work-related issues in the areas of conflict resolution, interpretation of company policy, culture and values, leave accommodations, and other employment-related topics.
Advise managers on best practices and recommended approaches for leveraging tools and people processes to maximize employee performance, achieve organizational effectiveness, improve employee engagement, and ensure legal compliance.