People Operations Generalist

Thatch

1d•$110,000 - $120,000•Remote

About The Position

We’re looking for a people-focused People Ops Generalist to support our growing team. In this role, you’ll be one of the first touch points for employees, setting the tone for their experience with us. You’ll partner closely with recruiters, hiring managers, the broader People team and all employees to make sure every interaction feels smooth, thoughtful, and delightful. From supporting onboarding and HR processes, you’ll be at the heart of keeping our people operations running seamlessly. If you have a service-oriented mentality, thrive on organization, and genuinely enjoy connecting with people, then you’ll fit right in.

Requirements

3+ years of experience in HR, People Ops or a related administrative role
Exceptional organizational skills with the ability to manage multiple priorities
Strong written and verbal communication skills
High attention to detail and accuracy
Discretion in handling confidential information
Exercises good judgement when faced with challenges

Nice To Haves

Prior experience with Rippling or other HRIS tools
A people-first mindset and genuine interest in creating positive experiences for and enabling our employees to do their best work
Excellent customer service skills

Responsibilities

Manage Thatch’s onboarding program; from pre-boarding logistics and systems admin, to day 1 onboarding sessions, you will own it all.
Maintain accurate records in HR systems
Help new hires feel welcome by supporting onboarding and managing the onboarding calendar
Complete employee verifications, E-verify and maintain employee files.
Manage People related compliance around Benefits, 401(k) management, and support employees through any People related organization changes.
There will be an opportunity to work closely with the Head of People and other members of the people team on special projects and programs.